Computer

For Online Computer Support, Ask a Computer Technician

Ask a Computer Expert,
Get an Answer ASAP!

I am in a circle and cant get out. Trying to file the free…

Customer Question
I am in a circle...
I am in a circle and cant get out. Trying to file the free return and the screen is asking for a verification number. got sweveral by e-mail, but non or accepted.
Submitted: 2 years ago.Category: Computer
Show More
Show Less
Ask Your Own Computer Question
Answered in 5 minutes by:
3/1/2016
Tech Support Specialist: Harold Hanna, Computer Hardware Engineer replied 2 years ago
Harold Hanna
Harold Hanna, Computer Hardware Engineer
Category: Computer
Satisfied Customers: 342
Experience: Sr System Administrator at General Dynamics
Verified

Hello where are you trying to file a free return?

Ask Your Own Computer Question
Customer reply replied 2 years ago
I have completed the file set up and now trying to file my fed and state return, but i am stuck on a window befor the actual filing process.
Tech Support Specialist: Harold Hanna, Computer Hardware Engineer replied 2 years ago

The window is asking to verify your email? Sometimes there is a delay on this to verify your identity. If you have seen several there's a possibility it may be attempting to send a newer more recent PIN, or the account may have got locked if you attempted too many. I can remote in and check either one if you want, or you can try to send the PIN again and see what it does.

Ask Your Own Computer Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with a tech support specialistLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Andy Your Own Question
Andy
Andy
Andy, Computer Consultant
Category: Computer
Satisfied Customers: 5,316
5,316 Satisfied Customers
Experience: 11yr exp, Comp Engg, Internet expert, Web developer, SEO

Andy is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

I am very happy with my very fast response. Eric is very knowledgeable in the subject area. Thank you!

RPAustin, TX

Hi John, Thank you for your expertise and, more important, for your kindness because they make me, almost, look forward to my next computer problem. After the next problem comes, I'll be delighted to correspond again with you. I'm told that I excel at programing. But system administration has never been one of my talents. So it's great to have an expert to rely on when the computer decides to stump me. God bless, Bill

Bill M.Schenectady, New York

The Expert answered my Mac question and was patient. He answered in a thorough and timely manner, keeping the response on a level that could understand. Thank you!

FrankCanada

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

< Previous | Next >

Meet the Experts:

Andy

Andy

Computer Consultant

5,316 satisfied customers

11yr exp, Comp Engg, Internet expert, Web developer, SEO

Engineer John C.

Engineer John C.

Computer Science Engineer

3,229 satisfied customers

Computer Science Engineer with 10 years of experience in Computer Support, and Microsoft, A+ and Cisco certified

Ryan H.

Ryan H.

Computer Support Specialist

1,741 satisfied customers

A+ Certified Technician - 10 Years experience working with all types of computer systems.

Jane Lefler

Jane Lefler

Sr Prog Analyst / Technician

2 satisfied customers

Computer Programmer / Technician/ Consultant 16+ years

Frederick S.

Frederick S.

Computer Specialist

7,241 satisfied customers

Computer technician and founder of a home PC repair company.

lifesaver

lifesaver

Computer Software Engineer

4,288 satisfied customers

Engineering degree in Computer science,Microsoft Certified Professional.JA computer expert.

Sudipto

Sudipto

Hardware Engineer

4,260 satisfied customers

Certificate Course In Computer Maintenance

< Previous | Next >

Related Computer Questions
Before I am able to e-file my federal return it asks for a
Before I am able to e-file my federal return it asks for a "verification" code to be found on my W-2. There is no verification code on my W-2's. Your product won't let me e-file unless I put one in. I… read more
robert
robert
Bachelor's Degree
2,594 satisfied customers
I think I was just communicating with you but somehow you
I think I was just communicating with you but somehow you disappeared...veryl horsley here trying to get on my***@******.*** account. … read more
Kris R
Kris R
IT Manager
Computing
3,312 satisfied customers
I cannot get into my google acct. It won't accept my
I cannot get into my google acct. It won't accept my password ***** I don't have the capability to reset it … read more
IT Miro
IT Miro
Studying for Masters Degree in IT
Bachelor\u0027s Degree
200 satisfied customers
Unable to use both e-mail and internet explorer at same time
unable to use both e-mail and internet explorer at same time so when you send verification code I cant use it … read more
UranIT
UranIT
IT Consultant, Network and System Admin
Associate Degree
1,089 satisfied customers
I have an account with yahoo but cant access it due to the
i have an account with yahoo but cant access it due to the fact that my Landline number was used in creating the account and verification code cant be sent to it because its not a mobile phone … read more
IT Miro
IT Miro
Studying for Masters Degree in IT
Bachelor\u0027s Degree
200 satisfied customers
My e-mail system has been locked up hours. Icannot
My e-mail system has been locked up for 36 hours. Icannot send or receive e=mails. I'm an old man who is not up on all this technology, so please answer with language I can understand. My e-mail says … read more
Jason Jones
Jason Jones
AAS Information Technology
6,329 satisfied customers
A family member has a business Hotmail account which is 'blocked'. He's
A family member has a business Hotmail account which is 'blocked'. He's managed to change his password, and get a 'verification number', but goes around in circles trying to gain further access to his… read more
IT Miro
IT Miro
Studying for Masters Degree in IT
Bachelor\u0027s Degree
200 satisfied customers
Dear Yahoo, accnt [email protected] name Henry E. Young place
Dear Yahoo, accnt:[email protected] name: Henry E. Young place: Macon, Georgia, USA 31216 password: rascall+crunch Security Ques: Mother's maiden name: Loos Favorite childhood friend: Rudy Thoms Favorite… read more
Molinari
Molinari
Professional Tech Expert
CompTIA A+ Certification
4,157 satisfied customers
the temporary password XXXXX mailed for e-mail [email protected]
the temporary password XXXXX mailed for e-mail [email protected] failed when I tried to reset… read more
D.Sandlin
D.Sandlin
Support Technician
6,708 satisfied customers
I cannot get into my e-mail because, supposedly, the e-mail
I cannot get into my e-mail because, supposedly, the e-mail has been compromised in some manner. I asked for and received a verification number, and I assume that it is to be typed in place of my pass… read more
lorir
lorir
Data Architect
Bachelor\u0027s Degree
10 satisfied customers
I am trying to set up a Facebook page for a non-profit organization. Although w
I am trying to set up a Facebook page for a non-profit organization. Although we have an official telephone number, the number has only an answering machine. I cannot be at our building to answer the … read more
Michael Hannigan
Michael Hannigan
Bachelor\u0027s Program
239 satisfied customers
new computer, cant access my e-mail or change password...
new computer, cant access my e-mail or change password... Bogus security question... dont remember the cc I used to pay for acct. paid off our cc a couple of years ago, and closed the accounts.… read more
Mr. Clark
Mr. Clark
Bachelor's Degree
75 satisfied customers
I can not send, reply or forward any e-mails, with or without
I can not send, reply or forward any e-mails, with or without attachments. I have requested help from customer care, case #XXXXX My problem is still unresolved. HELP ME PLEASE!!!!!!!… read more
D.Sandlin
D.Sandlin
Support Technician
6,708 satisfied customers
I have windows 7 and am constantly getting e mails in .eml
I have windows 7 and am constantly getting e mails in .eml format. I tried downloading a free file to open these eml files. now I can't access my e mails because a pop-up keeps asking to be downloaded… read more
mary
mary
Bachelor's Degree
1,332 satisfied customers
This may sound like a very stupid question so I appoligize
This may sound like a very stupid question so I appoligize in advance. I am trying to establish a google account. After completing the required information they sent me a verification e-mail. They req… read more
expresshelpline
expresshelpline
Bachelor's Degree
470 satisfied customers
aol will no recognise my password which is typed in all caps
aol will no recognise my password XXXXX is typed in all caps and I have used this password XXXXX a while and it was recognised before now. When I try to change my password, the screens take me to an a… read more
robert
robert
Bachelor's Degree
2,594 satisfied customers
How do I set up Adobe Photoshop 6 in Windows 7 to send emails
How do I set up Adobe Photoshop 6 in Windows 7 to send emails when I can't find a place to enter the verification code I received by email? The screen only offers two email choices: Adobe and Windows … read more
Nenad Pasic
Nenad Pasic
IT Manager
Bachelor\u0027s Degree
196 satisfied customers
I have received nothing but a runaround with this program Can
I have received nothing but a runaround with this program Can you give me the Info on changing my AOL password XXXXX not. If now I will not be billed! I keep getting referred back for payment again Is… read more
Claws224
Claws224
CIO
5,160 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x