How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Andy Your Own Question
Andy
Andy, Computer Consultant
Category: Computer
Satisfied Customers: 5316
Experience:  11yr exp, Comp Engg, Internet expert, Web developer, SEO
16465236
Type Your Computer Question Here...
Andy is online now
A new question is answered every 9 seconds

Problem with CBS manifest - error 80070490 - cannot do

Customer Question

Problem with CBS manifest - error 80070490 - cannot do updates - Win 7 64
JA: Thanks. Can you give me any more details about your issue?
Customer: Get only windows update failures.
JA: OK got it. Last thing — Tech Support Specialists generally expect a deposit of about $36 to help with your type of question (you only pay if satisfied). Now I'm going to take you to a page to place a secure deposit with JustAnswer. Don't worry, this chat is saved. After that, we will finish helping you.
Submitted: 1 year ago.
Category: Computer
Expert:  Mr.Med replied 1 year ago.

Hello and welcome to justanswer, My name is ***** ***** i will be assisting you today,

I'm sorry about the issue, The error happens because that the Component-Based Servicing (CBS) manifest is corrupted. I would suggest you run sfc to check and fix the corrupted files:

  • Click on start, type cmd, this will Open an elevated command prompt.
  • type the sfc /scannow command.
  • Try to install update again.

If issue persists, please reply back to me

Thank you

Expert:  Mr.Med replied 1 year ago.

Has everything worked out ?