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Cant use my password

Customer Question
cant use my password
Submitted: 2 years ago.Category: Computer
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Answered in 1 minute by:
3/1/2016
Tech Support Specialist: Viet - Computer Tech, Computer Support Specialist replied 2 years ago
Viet - Computer Tech
Viet - Computer Tech, Computer Support Specialist
Category: Computer
Satisfied Customers: 40,114
Experience: Ten years of computer support. Microsoft MCP & CompTIA A+ certifications. Windows 10 8 7 Vista XP etc.
Verified

Hi,

I'm sorry about the issue. What kind of password ***** ***** such as email password, wi-fi / wireless password, computer's login password, etc.?

What email do you use, such as Hotmail, Yahoo, Gmail, AOL, etc.?

Do you have windows xp, vista, or 7 o 8 or 10?

Can we do a remote support session, so I can troubleshoot the issue directly on your computer together with you?

Please reply at the box below. Thank you,

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Customer reply replied 2 years ago

Facebook. N email msil

Tech Support Specialist: Viet - Computer Tech, Computer Support Specialist replied 2 years ago

Thank you for replying back. Do you mean you cannot access your email account, i.e., you cannot receive new email messages?

What email do you use, such as Hotmail, Yahoo, Gmail, AOL, etc.?

Do you have windows xp, vista, or 7 o 8 or 10?

Can I connect remotely to your computer, so I can fix this issue directly on your computer for you?

Please reply at the box below. Thank you,

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