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I keep receiving a popup saying my computer is not genuine…

Customer Question
I keep receiving a popup...
I keep receiving a popup saying my computer is not genuine windows resolve not.
What is this all about. I was sure I have windows XP but it shows up as Windows 7
Submitted: 2 years ago.Category: Computer
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Answered in 3 minutes by:
2/29/2016
Tech Support Specialist: John, Computer Support Specialist replied 2 years ago
John
John, Computer Support Specialist
Category: Computer
Satisfied Customers: 5,949
Experience: MCP, RHCE
Verified

Hello my name is***** will be assisting you today. I will try my best to help you.

Are you seeing this message after you logged in to windows or before ?

Is this a branded PC or custom built?

Sincerely,
John

Note: - Please reply using the box below.

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Tech Support Specialist: John, Computer Support Specialist replied 2 years ago

Sir/Ma'am checking to see whether you still need my help.

Please let me know.

Sincerely,

John

Note:-To reply back to me use the reply box below.

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Customer reply replied 2 years ago
branded pc
Tech Support Specialist: John, Computer Support Specialist replied 2 years ago

Thank you for replying back to me.

Are you seeing this message after you logged in to windows or before ?

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Customer reply replied 2 years ago
I have a tech picking up my computer this evening and he is going to resolve all the problems. I don't see spending any more with you, my $35 didn't get any results. You just want more money. Thanks. ***** decline
Customer reply replied 2 years ago
after
Tech Support Specialist: John, Computer Support Specialist replied 2 years ago

Sir you didn't reply to my first question that is why i couldn't continue with you.

Let me know whether you want to continue with our support or not?

Sincerely,

John

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Customer reply replied 2 years ago
No I don't need your help, it only cost more to get an answer which nothing came of my $35
Tech Support Specialist: John, Computer Support Specialist replied 2 years ago

No problem i will request to close this question and refund the amount you deposited.

Sincerely,

John

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Customer reply replied 2 years ago
I'm not a sir and thanks
Tech Support Specialist: John, Computer Support Specialist replied 2 years ago

You are welcome.

Sincerely,

John

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