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Hello my name is***** will be assisting you today. I will try my best to help you.
Are you seeing this message after you logged in to windows or before ?
Is this a branded PC or custom built?
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Sir/Ma'am checking to see whether you still need my help.
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Sir you didn't reply to my first question that is why i couldn't continue with you.
Let me know whether you want to continue with our support or not?
No problem i will request to close this question and refund the amount you deposited.
You are welcome.