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When I sync my e-mail accounts none of my folders synced…

Customer Question
When I sync my...

When I sync my e-mail accounts none of my folders synced with it, folders I created for trips, news ect..

Technician's Assistant: Thanks. Can you give me any more details about your issue?

Ok I synced my Hotmail account and telus I get mail, can send maild, but my other folders have nothing in them, says not synced yet

Submitted: 2 years ago.Category: Computer
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Answered in 16 minutes by:
2/28/2016
Tech Support Specialist: Jason Jones, Computer Expert replied 2 years ago
Jason Jones
Jason Jones, Computer Expert
Category: Computer
Satisfied Customers: 19,466
Experience: Over 10 years of professional experience.
Verified

Hello,

I am the person that will be helping you today.

I must ask a question or two before we begin. Thank you in advance for taking the time to answer.

Which program do you use to access your email (Outlook, Mac Mail, Entourage, Internet Explorer, Firefox, etc)?

Thank you,
Jason

P.S. If you do not know the answers to any of my questions or are confused about something, please let me know by replying on this page.

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Customer reply replied 2 years ago
outlook, and Hotmail
Customer reply replied 2 years ago
Jason you there
Tech Support Specialist: Jason Jones, Computer Expert replied 2 years ago

Thank you for the update. May I start a secure remote assistance session with you so that I can better help you resolve this problem? When the remote session begins, a chat window will appear that we can use to communicate with each other.

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