Computer

For Online Computer Support, Ask a Computer Technician

Ask a Computer Expert,
Get an Answer ASAP!

My kindle is displaying a message "windows-error-found call…

Customer Question
my kindle is displaying a...
my kindle is displaying a message "windows-error-found call 1(###) ###-#### ***** ***** legit? I call the number and I get a recording, "the person you have called is not available, leave a message". hbthat sounds phony.
Submitted: 2 years ago.Category: Computer
Show More
Show Less
Ask Your Own Computer Question
Answered in 4 minutes by:
2/27/2016
Tech Support Specialist: John, Computer Support Specialist replied 2 years ago
John
John, Computer Support Specialist
Category: Computer
Satisfied Customers: 5,943
Experience: MCP, RHCE
Verified

Hello my name is***** will be assisting you today. I will try my best to help you.

Sir/Ma'am are you getting this message on your Kindle ?

Sincerely,
John

Note: - Please reply using the box below.

Ask Your Own Computer Question
Tech Support Specialist: GeekGal, Computer Support Specialist replied 2 years ago
GeekGal
GeekGal, Computer Support Specialist
Category: Computer
Satisfied Customers: 1,830
Experience: MIS degree and 15+ years experience with both Mac and Windows hardware & software
Verified

Good morning. My name is*****'m a certified computer professional with 15 years of experience. It would be my pleasure to assist you with this. This is NOT a legitimitate message. Your Kindle does not run the Windows Operating System. It uses a customized version of the Android OS.

Ask Your Own Computer Question
Tech Support Specialist: GeekGal, Computer Support Specialist replied 2 years ago

If you are having a problem with the message appearing frequently, please try the following steps, to clear your Kindle's Cookies, Browsing History and Cache.

How to clear Cookies, Browsing History and Cache on Kindle

Clear your Cookies on your Amazon Kindle Fire

  1. Go to the Menu
  2. Choose Settings
  3. Scroll down to and tap on Clear All Cookie Data

Clear your browsing history on your Amazon Kindle

The steps are very similar to clearing your cookies:

  1. Go to the Menu
  2. Choose Settings
  3. Clear history should be the first option there (if it isn't scroll down until you see it). Tap on it!

Clear your browsing cache on your Amazon Kindle

The steps are very similar to clearing your cookies:

  1. Go to the Menu
  2. Choose Settings
  3. Clear cache will be one of the options near the top of the list. Tap on it!
Ask Your Own Computer Question
Tech Support Specialist: GeekGal, Computer Support Specialist replied 2 years ago

If this information that I have provided has been helpful to you, kindly take a moment to rate my service. You can provide a rating by clicking on the stars and then clicking on submit. If you need more help, please let me know so we can continue to work together. Your complete satisfaction is my goal! Thank you!

Ask Your Own Computer Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with a tech support specialistLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask GeekGal Your Own Question
GeekGal
GeekGal
GeekGal, Computer Support Specialist
Category: Computer
Satisfied Customers: 1,830
1,830 Satisfied Customers
Experience: MIS degree and 15+ years experience with both Mac and Windows hardware & software

GeekGal is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

I am very happy with my very fast response. Eric is very knowledgeable in the subject area. Thank you!

RPAustin, TX

Hi John, Thank you for your expertise and, more important, for your kindness because they make me, almost, look forward to my next computer problem. After the next problem comes, I'll be delighted to correspond again with you. I'm told that I excel at programing. But system administration has never been one of my talents. So it's great to have an expert to rely on when the computer decides to stump me. God bless, Bill

Bill M.Schenectady, New York

The Expert answered my Mac question and was patient. He answered in a thorough and timely manner, keeping the response on a level that could understand. Thank you!

FrankCanada

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

< Previous | Next >

Meet the Experts:

Andy

Andy

Computer Consultant

5,316 satisfied customers

11yr exp, Comp Engg, Internet expert, Web developer, SEO

Engineer John C.

Engineer John C.

Computer Science Engineer

3,229 satisfied customers

Computer Science Engineer with 10 years of experience in Computer Support, and Microsoft, A+ and Cisco certified

Ryan H.

Ryan H.

Computer Support Specialist

1,741 satisfied customers

A+ Certified Technician - 10 Years experience working with all types of computer systems.

Jane Lefler

Jane Lefler

Sr Prog Analyst / Technician

2 satisfied customers

Computer Programmer / Technician/ Consultant 16+ years

Frederick S.

Frederick S.

Computer Specialist

7,241 satisfied customers

Computer technician and founder of a home PC repair company.

lifesaver

lifesaver

Computer Software Engineer

4,288 satisfied customers

Engineering degree in Computer science,Microsoft Certified Professional.JA computer expert.

Sudipto

Sudipto

Hardware Engineer

4,260 satisfied customers

Certificate Course In Computer Maintenance

< Previous | Next >

Related Computer Questions
Look I am getting call from a company claiming to be windows
Hi look I am getting call from a company claiming to be windows say that they are getting error reports sent and need remote access to my laptops … read more
UranIT
UranIT
IT Consultant, Network and System Admin
Associate Degree
1,089 satisfied customers
I have Windows 10 and yesterday I was on facebook and I
I have Windows 10 and yesterday I was on facebook and I clicked on a quiz and while doing the quiz I got an internal message that said my computer had been stopped because of Malware attack. I couldn'… read more
Cris
Cris
62 satisfied customers
I need to pay for my Microsoft service. I am getting what
i need to pay for my Microsoft service. I am getting what seems like PHONY people at 1-***-***-****. are they legit? … read more
Cody
Cody
Computer Science
2,432 satisfied customers
I use Windows Defender. Suddenly I'm getting 'alerts' that
I use Windows Defender. Suddenly I'm getting 'alerts' that tell me to call this number (an it's flashing). It says don't turn off my computer. It says: unsupported or invalid partition etected. Call(#… read more
Cris
Cris
62 satisfied customers
I was hacked about an hour age. told to call a micriosoft
i was hacked about an hour age. told to call a micriosoft number. Did that. I am checking to see if the person I talked to is legit or if it was a scamm. Talked to David Carson ID# ***** Helplline num… read more
ChrisC
ChrisC
PC Technician
Associate Degree
661 satisfied customers
I received a phone call stating that my Windows License and
I received a phone call stating that my Windows License and Microsoft security had expired. Caller was a female speaking USA-accented English (no discernible foreign sound or pattern.) Call occurred a… read more
Chris L.
Chris L.
IT/Web Manager
Vocational, Technical or Trade Scho
30 satisfied customers
Can you advise whether 1-***-***-**** is a legit emergency
Can you advise whether 1-***-***-**** is a legit emergency number. Thank you. Peter Warren… read more
Specialist Sean S.
Specialist Sean S.
Computer Support Technician
919 satisfied customers
I WANTED TO CHECK ON ONE OF YOUR TECH'S. hE SAID HE WAS WITH
i WANTED TO CHECK ON ONE OF YOUR TECH'S. hE SAID HE WAS WITH ag tech experts llc.His name is ***** ***** JUst want to make sure I am talking with a true Microsoft person and not a hacker?… read more
Viet -MS Office Tech
Viet -MS Office Tech
Computer Technican
Bachelor\u0027s Degree
991 satisfied customers
My computer is behaving strangely, and not performing as it
My computer is behaving strangely, and not performing as it should. I was cold-contacted by Online PC Experts and was asked to pay $169.99/year to have the malware and other nasty stuff removed by rem… read more
Erik B.
Erik B.
Network Engineer
Associate Degree
4,134 satisfied customers
Hello, I am checking to see if the 1-XXX-XXX-XXXX number is
Hello, I am checking to see if the 1-XXX-XXX-XXXX number is XXXXX legitimate number for AOL. I am having computer problems & called that number. They want 289.00 to fix problem. Can you Please advise.… read more
Chris L.
Chris L.
IT/Web Manager
Vocational, Technical or Trade Scho
30 satisfied customers
I can see the person I call; I can hear the person I call;
I can see the person I call; I can hear the person I call; they can see me; they cannot hear me. I have worked with our tech support person and he cannot figure it out; each time I use your sound test… read more
David L.
David L.
Bachelor\u0027s Degree
6 satisfied customers
I cannot connect to my home wi-fi router network with my a
I cannot connect to my home wi-fi router network with my amazonkindle This is not ASAP. I have been waiting a long time.… read more
boxfrederick
boxfrederick
Free lance software developer
Bachelor\u0027s Degree
684 satisfied customers
The person I am calling in South Africa cannot har me. I can
The person I am calling in South Africa cannot har me. I can hear them. I am using internal microphone on my acer laptop… read more
mary
mary
Bachelor's Degree
1,332 satisfied customers
WHEN I CALL A NUMBER I HAVE CALLED LOTS OF TIMES, I NOW GET
WHEN I CALL A NUMBER I HAVE CALLED LOTS OF TIMES, I NOW GET A MESSAGE SAYS "PROBLEM WITH RECORDING DEVICE". THIS HAPPENS WHEN I TRY TO ANSWER THIS CALLER TOO. ANY SUGSESTIONS?… read more
Ryan B.
Ryan B.
Desktop Support Technician
High School or GED
1,720 satisfied customers
Regarding a quiz on Presenter 7 There is no reaction to
Regarding a quiz on Presenter 7 There is no reaction to an incorrect answer. If a person selects the correct answer, then clicks "Submit," they receive the message, "Correct - click anywhere to contin… read more
Michael Hannigan
Michael Hannigan
Bachelor\u0027s Program
239 satisfied customers
I can hear messages well, the person I call cant hear me.
I can hear messages well, the person I call cant hear me. aLL CONNECTIONS SEEM FINE, WHAT ADJUSTMENTS CAN i MAKE TO SETTINGS ?… read more
Russell H.
Russell H.
Computer Technology Consultant
Vocational, Technical or Trade Scho
791 satisfied customers
We just set up a googlevoice to service my calls and did everything
We just set up a googlevoice to service my calls and did everything that was prompted to do and it still is not working like we need it to work. When a person call our number XXX-XXX-XXXX we want our … read more
James Carter
James Carter
Master's Degree
534 satisfied customers
My wheelchair tire rolled over the kindle accidentally. Now
My wheelchair tire rolled over the kindle accidentally. Now there is a two inch dead strip on the screen. Have I killed it? Is there a fix? Is there a warranty? I've only had it a few months… read more
James Carter
James Carter
Master's Degree
534 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x