How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Andy Your Own Question
Andy, Computer Consultant
Category: Computer
Satisfied Customers: 5316
Experience:  11yr exp, Comp Engg, Internet expert, Web developer, SEO
Type Your Computer Question Here...
Andy is online now
A new question is answered every 9 seconds

I have a Samsung laptop (currently functioning on Windows

Customer Question

I have a Samsung laptop (currently functioning on Windows 8.1). Microsoft keeps flipping on my screen that they want to upgrade it to Windows l0. The Geek Squad said not to upgrade it to Windows 10 because Samsung is not set up to handle it.
Should I let Microsoft upgrade Windows 10 remotely as they want, refuse it, or some other action?
Many thanks, ***** phone(###) ###-####
Submitted: 1 year ago.
Category: Computer
Expert:  Sudipto replied 1 year ago.

Can you tell me the model no. of the laptop, so that I can check whether it can handle Windows 10 or not ?