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Hello, I’m Nathan, and I’ll be assisting you today. My livelihood depends on your positive feedback, so your satisfaction is my highest priority.
Sorry to hear you’re having trouble.
Can you please provide the model number of your system, Lewis? I can then provide you with a link to purchase one, if available.
Note: This is a paid information/support site, so you're paying for my time/research to help you locate a source where the item can be purchased, I cannot sell you the remote directly.
I do not need a serial number. I cannot do anything with a serial number, as it has no impact on the remote.
What I do need is the complete model number of the radio.
Can you please look for that for me?It may be on the back by the serial, on the front by the display screen.
Do you still need help with this, Lewis?