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I hav been sent a cleardot document in an email but cant find a way to open it - could you help?

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I have an attachment in an email and need to open and save it but I cant open it.What do I need to do to do so?

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Submitted: 2 years ago.Category: Computer
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2/25/2016
Tech Support Specialist: Viet - Computer Tech, Computer Support Specialist replied 2 years ago
Viet - Computer Tech
Viet - Computer Tech, Computer Support Specialist
Category: Computer
Satisfied Customers: 41,216
Experience: Ten years of computer support. Microsoft MCP & CompTIA A+ certifications. Windows 10 8 7 Vista XP etc.
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Hi,

I'm sorry about the issue. Do you have windows xp, vista, or 7, or 8, 10, or mac computer?

If possible, can you please attach that document here, so I can check?

Or can we do a remote support session, so I can troubleshoot the issue directly on your computer together with you?

Please reply at the box below. Thank you,

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