Computer

For Online Computer Support, Ask a Computer Technician

Ask a Computer Expert,
Get an Answer ASAP!

Help! I used my real name inadvertently, not realizing it…

Customer Question
help! I used my...
help! I used my real name inadvertently, not realizing it would also be used on my profile. How to change that?????
Submitted: 2 years ago.Category: Computer
Show More
Show Less
Ask Your Own Computer Question
Answered in 3 minutes by:
2/24/2016
Tech Support Specialist: Viet - Computer Tech, Computer Support Specialist replied 2 years ago
Viet - Computer Tech
Viet - Computer Tech, Computer Support Specialist
Category: Computer
Satisfied Customers: 41,188
Experience: Ten years of computer support. Microsoft MCP & CompTIA A+ certifications. Windows 10 8 7 Vista XP etc.
Verified

Hi,

I'm sorry about the issue. What kind of profile is it?

Do you have windows xp, vista, or 7, or 8, 10, or mac computer?

Please reply at the box below. Thank you,

Ask Your Own Computer Question
Customer reply replied 2 years ago
Unhelpful response. charges will be challenged.
Tech Support Specialist: Viet - Computer Tech, Computer Support Specialist replied 2 years ago

I'm sorry; there is no answer yet. I'm asking you for some more information first, then I can provide an answer. Did you see my questions in my previous reply?

Do you have windows xp, vista, or 7, or 8, 10, or mac computer?

Can we do a remote support session, so I can troubleshoot the issue directly on your computer together with you?

Please let me know; we guarantee our service, so don't worry. Please reply at the box below. Thank you,

Ask Your Own Computer Question
Tech Support Specialist: GeekGal, Computer Support Specialist replied 2 years ago
GeekGal
GeekGal, Computer Support Specialist
Category: Computer
Satisfied Customers: 1,830
Experience: MIS degree and 15+ years experience with both Mac and Windows hardware & software
Verified

My name is*****'m a certified computer professional with 15 years of experience. It would be my pleasure to assist you with this. Unfortunately I can't assist you without a little more information. I need to know which site this profile is with, and I will eventually need the username and password ***** access the profile to see if it is possible to change the name. Unfortunately we are not allowed to provide personal information like email addresses and pone numbers here because they would be visible to all users of the site. I believe that a phone call would be the fastest and easiest way to resolve your issue and I have offered a phone call as an Additional Service. This is optional, and if you choose not to do this, I can continue to try to help you here. If you decide to accept the phone call, we can communicate securely and I will also remotely connect to your computer to work on the problem while you watch, if you like, at no additional charge.

Ask Your Own Computer Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with a tech support specialistLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Andy Your Own Question
Andy
Andy
Andy, Computer Consultant
Category: Computer
Satisfied Customers: 5,316
5,316 Satisfied Customers
Experience: 11yr exp, Comp Engg, Internet expert, Web developer, SEO

Andy is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

I am very happy with my very fast response. Eric is very knowledgeable in the subject area. Thank you!

RPAustin, TX

Hi John, Thank you for your expertise and, more important, for your kindness because they make me, almost, look forward to my next computer problem. After the next problem comes, I'll be delighted to correspond again with you. I'm told that I excel at programing. But system administration has never been one of my talents. So it's great to have an expert to rely on when the computer decides to stump me. God bless, Bill

Bill M.Schenectady, New York

The Expert answered my Mac question and was patient. He answered in a thorough and timely manner, keeping the response on a level that could understand. Thank you!

FrankCanada

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

< Previous | Next >

Meet the Experts:

Andy

Andy

Computer Consultant

5,316 satisfied customers

11yr exp, Comp Engg, Internet expert, Web developer, SEO

Engineer John C.

Engineer John C.

Computer Science Engineer

3,229 satisfied customers

Computer Science Engineer with 10 years of experience in Computer Support, and Microsoft, A+ and Cisco certified

Ryan H.

Ryan H.

Computer Support Specialist

1,741 satisfied customers

A+ Certified Technician - 10 Years experience working with all types of computer systems.

Jane Lefler

Jane Lefler

Sr Prog Analyst / Technician

2 satisfied customers

Computer Programmer / Technician/ Consultant 16+ years

Frederick S.

Frederick S.

Computer Specialist

7,241 satisfied customers

Computer technician and founder of a home PC repair company.

lifesaver

lifesaver

Computer Software Engineer

4,288 satisfied customers

Engineering degree in Computer science,Microsoft Certified Professional.JA computer expert.

Sudipto

Sudipto

Hardware Engineer

4,260 satisfied customers

Certificate Course In Computer Maintenance

< Previous | Next >

Related Computer Questions
I found that I have two facebook accounts and should only
Hello Pearl, I found that I have two facebook accounts and should only have one. I need to cancel one, how do I go about doing this. … read more
Mike Taylor
Mike Taylor
44 satisfied customers
I would like to put my xfinity as my home browser and hooked
I would like to put my xfinity as my home browser and hooked to internet explorer. Some how I inadvertently made a change. how can get back to xfinity … read more
Cody
Cody
Computer Science
2,432 satisfied customers
I was messing around with my profile name one evening. I did
I was messing around with my profile name one evening. I did not know this would be a problem. I changed my name to Arabic variations 3-4 times, then could not change it back. I did not know this woul… read more
Bryan
Bryan
IT Consultant
8,751 satisfied customers
When I set up my username this morning, I didn't realized
When I set up my username this morning, I didn't realized everyone would see it, so I changed it. Several of the names I wanted were taken, so I had to revise my choice several times. I inadvertently … read more
Bryan
Bryan
IT Consultant
8,751 satisfied customers
My account was hacked into back in December 2014 and made
My account was hacked into back in December 2014 and made changes to my profile. The changes were very bad and made me look like a real jerk. They also blocked a lot of ones that had viewed my profile… read more
Michael Hannigan
Michael Hannigan
Bachelor\u0027s Program
239 satisfied customers
I have a problem with my Facebook page, I got a new phone
I have a problem with my Facebook page, I got a new phone and tried login and someone has made a Facebook page using my information and when I realized I went in and changed the password ***** now it … read more
John T. F.
John T. F.
Self-employed Business Owner
Two Decades Field Experience
1,041 satisfied customers
simple question. Without realizing what I was doing I inadvertently
simple question. Without realizing what I was doing I inadvertently cancelled my relationship of many years with Aol. I want to get back on it. Help!!!!… read more
Cory
Cory
Vocational, Technical or Trade Scho
1,555 satisfied customers
I didnt realize that my user name on account would be the
I didn't realize that my user name on account would be the name that showed up on my profile. I put my first and last name in as user name and would like to change that......please!… read more
Mike Taylor
Mike Taylor
44 satisfied customers
When I set up my gmail account and profile, I was told not
When I set up my gmail account and profile, I was told not to use my real name. That was bad information and a mistake on my part. I want to change my gmail profile to reflect my real name. How do I c… read more
sandy
sandy
Technical Specialist
B.Tech
2,670 satisfied customers
When I created my yahoo account it asked me for my name and address and date of birth.
When I created my yahoo account it asked me for my name and address and date of birth. I am not sure what I used for my name, either nick name or the real name . Since then I have possibly made few ch… read more
Mr. Clark
Mr. Clark
Bachelor's Degree
75 satisfied customers
I need to change my password. Why does it cost so much money
I need to change my password. Why does it cost so much money just to do that?I want my user name to be Quasar instead of Marcia Truland… read more
Mr. Clark
Mr. Clark
Bachelor's Degree
75 satisfied customers
How can I change my Skypa account name from Anna Safaryan ([email protected])
How can I change my Skypa account name from Anna Safaryan ([email protected]) to add my real name Anush Khorozyan ([email protected]) and to delite Anna Safaryan my old account from the skypa system com… read more
Joseph
Joseph
Bachelor\u0027s Degree
39 satisfied customers
Delete Craig Thornton in username and anywhere else appearing
Delete Craig Thornton in username and anywhere else appearing on line, tried per instructions, but still left Craig Thornton, but changed rest. Craig Thornton is what I want deleted as it was a mistak… read more
Ansh P.
Ansh P.
System Analyst
Bachelor\u0027s Degree
6,393 satisfied customers
When I am trying to print a document of more than 1 page, it
When I am trying to print a document of more than 1 page, it will kick out 4 or 5 sheets marked 2 0f 5 or such, but will only print the first page. This has happened with more than one document.… read more
Johnny  Mack
Johnny Mack
Bachelor\u0027s Degree
357 satisfied customers
I changed inadvertently my gmail information when trying to
I changed inadvertently my gmail information when trying to institution and simply defaults to the gmail. i think what happened was that i thought i was filling out an Alibris order but actually made … read more
D.Sandlin
D.Sandlin
Support Technician
6,708 satisfied customers
If I delete an account, can I go back and re-start a new one
If I delete an account, can I go back and re-start a new one using the same email address? I didn't do the first one right and there is nothing in it so there is nothing to loose. I failed to mention … read more
QCIHDTM
QCIHDTM
Vocational, Technical or Trade Scho
513 satisfied customers
my computer will not connect to the internet (wireless signal
my computer will not connect to the internet (wireless signal is strong), and I cannot reset it to a previous date.… read more
Amit - The Real Computer Expert
Amit - The Real Computer Expert
Master of Philosophy
786 satisfied customers
I have Airport wireless internet ... and my father has his
I have Airport wireless internet ... and my father has his own business. So, a while ago he put me on the internet he is using for his computer... we share this internet. Anyways, there's a router etc… read more
Amit - The Real Computer Expert
Amit - The Real Computer Expert
Master of Philosophy
786 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x