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Richard, Computer Specialist
Category: Computer
Satisfied Customers: 37653
Experience:  Over 20 years of consulting to the IT industry
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My dell xps 210 is not loading, I get a 1-3-4 diagnostic

Customer Question

my dell xps 210 is not loading, I get a 1-3-4 diagnostic light but before it went on the fritz it was saying something about trying to write to read only memory.
What is going on? and if need be would a new motherboard correct it??
Submitted: 1 year ago.
Category: Computer
Expert:  Richard replied 1 year ago.

Hi there and welcome David

What now happens when you now try to start the computer?

Customer: replied 1 year ago.

it runs and only shows 1-3-4 diagnostic light with no beeps just the sound of the hard drive

Expert:  Richard replied 1 year ago.

ok, this is the diagnostics that reference "Another Failure has occurred" Its one of the ones that do not tell you whats actually wrong.

One thing, you said "something about trying to write to read only memory."

That points to the hard drive crashing, as it could not write to it.

But first power it off, disconnect computer open the computer and unplug and replug all components (hard drive, disk drive) to make sure all are seated.

Then connect power and try to turn it on

tell me if it then starts please.