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Someone hacked my account and started messaging people. Can…

Customer Question
Hi. Someone hacked my...

Hi. Someone hacked my account and started messaging people. Can I unsigned emails that aren't read? Also how can someone hack my account without access to my email?

Technician's Assistant: Thanks. Can you give me any more details about your issue?

No. this person had no access to my personal email. I wanna know how this happened

Submitted: 2 years ago.Category: Computer
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Customer reply replied 2 years ago
they did not have any spyware or hacker gear.
Answered in 16 minutes by:
2/23/2016
Tech Support Specialist: Martin, Network Engineer replied 2 years ago
Martin
Martin, Network Engineer
Category: Computer
Satisfied Customers: 3,145
Experience: 10+ Years ExperienceCCNA Network EngineerA+ Net+ Linux & Windows OSC++ Programming
Verified

Hello, welcome to JustAnswer my name is ***** ***** I'm one of the experts who will be assisting you today.

Sorry to hear you're having trouble with your computer.

How long ago did they hack you and how do you know they hacked you?

May I start a remote session so we can work on the problem together from your computer?

Please reply using the box below.

Regards,
Martin

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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