How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Viet - Computer Tech Your Own Question
Viet - Computer Tech
Viet - Computer Tech, Computer Support Specialist
Category: Computer
Satisfied Customers: 38204
Experience:  Ten years of computer support. Microsoft MCP & CompTIA A+ certifications. Windows 10 8 7 Vista XP etc.
Type Your Computer Question Here...
Viet - Computer Tech is online now
A new question is answered every 9 seconds

I just called a number that says Yahoo tech support that is

Customer Question

I just called a number that says Yahoo tech support that is on your list of questions. The number is ***** The 'technician told me that I had malware on my computer that was messing up my registries and also allowed a hacker in. After much discussion he said that (someone else) could fix it for only $200.00 . I think for many reasons that this is a scam. Are you aware of this?
Submitted: 1 year ago.
Category: Computer
Expert:  Viet - Computer Tech replied 1 year ago.


I'm sorry about the issue. That is certainly a scam. They pretend to be from a legitimate company, such as Yahoo, Microsoft, Google, etc. You should always ignore any popup message, or email message, or phone call that you do not know or that you are not expecting. Microsoft has written an article about this kind of scams at the website below:

How did you get that number? Was there any issue with your computer that you needed to call that number?

Is there still any issue with your computer?

When you are available, please reply at the box below to continue troubleshooting. Thank you.