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Viet - Computer Tech
Viet - Computer Tech, Computer Support Specialist
Category: Computer
Satisfied Customers: 37491
Experience:  Ten years of computer support. Microsoft MCP & CompTIA A+ certifications. Windows 10 8 7 Vista XP etc.
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I missplace my micrsoft pass word how do I reset

Customer Question

I missplace my micrsoft pass word how do I reset
Submitted: 1 year ago.
Category: Computer
Expert:  Viet - Computer Tech replied 1 year ago.

Hi,

I'm sorry about the issue. Please try the following steps:

1. Click on the website below:

https://account.live.com/ResetPassword.aspx

2. Then there, select the option "I forgot my password", then click on Next at the bottom.

3. Then in the first box, type in your email address.

4. Then in the second box, type in the characters as shown on the page.

5. Then click on Next at the bottom. Then follow the instructions there in order to reset your microsoft account password. (Password ***** *****)
- If there is still any issue, please let me know what you need to use the Microsoft account for, and please confirm that you have Windows XP (or Windows Vista, or 7 or 8 or 10.)

When you are available, please reply at the box below to continue troubleshooting. Thank you.