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Microsoft 10 installed yesterday cannot print. Have an HP…

Customer Question
Microsoft 10 installed yesterday cannot print...
Microsoft 10 installed yesterday
cannot print. Have an HP 8620 printer
screen says capability mode Microsoft Word (not resounding)
Submitted: 2 years ago.Category: Computer
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Answered in 5 minutes by:
2/21/2016
Tech Support Specialist: Viet - Computer Tech, Computer Support Specialist replied 2 years ago
Viet - Computer Tech
Viet - Computer Tech, Computer Support Specialist
Category: Computer
Satisfied Customers: 41,230
Experience: Ten years of computer support. Microsoft MCP & CompTIA A+ certifications. Windows 10 8 7 Vista XP etc.
Verified

Hi,

I'm sorry about the issue. Are you able to print anything else, such as a web page, a picture file, etc.?

Can we do a remote support session, so I can troubleshoot the issue directly on your computer together with you?

Please reply at the box below. Thank you,

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