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Dustin, Computer Support Specialist
Category: Computer
Satisfied Customers: 13307
Experience:  I speak PC fluently, so you dont have to! Worked in The US Army as A Network Switching Systems Operator/Controller
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My 1 yr old asus desktop dvd player has never worked. have

Customer Question

my 1 yr old asus desktop dvd player has never worked. have tried 4 different software programs. Self test says "dvd operating properly". Asus and microsoft blame each other. should I take to geek squad or should I try to fix myself?
Submitted: 1 year ago.
Category: Computer
Expert:  Dustin replied 1 year ago.

Welcome to, my name is ***** ***** I will do my best to assist you.

To get started, can you tell me the name brand and model of your Asus?

Also, while the geek squad can help you, the question is always cost. It would be far cheaper to purchase an external dvd such as this one,

And use that. if you want, I can try and help you get the dvd player working.

Dustin S.

Senior Technician and Network Switching Systems Operator / Maintainer.