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Andy
Andy, Computer Consultant
Category: Computer
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Experience:  11yr exp, Comp Engg, Internet expert, Web developer, SEO
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I have critical error and this has been going on week now

Customer Question

I have critical error and this has been going on for a week now
Submitted: 1 year ago.
Category: Computer
Expert:  Viet - Computer Tech replied 1 year ago.

Hi,

I'm sorry about the issue. Is the Internet currently working on the computer or not?

- Can you press at the same time the two keys Windows and R on the keyboard, then type iexplore then click OK, then see if the Internet Explorer program comes up or not.

Can we do a remote support session, so I can troubleshoot the issue directly on your computer together with you?

Please reply at the box below. Thank you,