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I have critical error and this has been going on week now…

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I have critical error and...
I have critical error and this has been going on for a week now
Submitted: 2 years ago.Category: Computer
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Answered in 5 minutes by:
2/20/2016
Tech Support Specialist: Viet - Computer Tech, Computer Support Specialist replied 2 years ago
Viet - Computer Tech
Viet - Computer Tech, Computer Support Specialist
Category: Computer
Satisfied Customers: 41,182
Experience: Ten years of computer support. Microsoft MCP & CompTIA A+ certifications. Windows 10 8 7 Vista XP etc.
Verified

Hi,

I'm sorry about the issue. Is the Internet currently working on the computer or not?

- Can you press at the same time the two keys Windows and R on the keyboard, then type iexplore then click OK, then see if the Internet Explorer program comes up or not.

Can we do a remote support session, so I can troubleshoot the issue directly on your computer together with you?

Please reply at the box below. Thank you,

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