Computer

For Online Computer Support, Ask a Computer Technician

Ask a Computer Expert,
Get an Answer ASAP!

I have unknowingly locked my computer after trying to change…

Customer Question
Hi. I have unknowingly locked...
Hi. I have unknowingly locked my computer after trying to change the default email provider. I tried to set up a new account with Yahoo I created a user name and a password ***** use with other programs to make it easier to remember. But do not have a working email açcount. This creates a problem as I can not have Microsoft send a code to unlock or change the password. For some reason the password ***** ***** working with this account. Can you help. The PC. is running Windows 10
Thanks Garry Hickson.
Submitted: 2 years ago.Category: Computer
Show More
Show Less
Ask Your Own Computer Question
Answered in 5 minutes by:
2/19/2016
Tech Support Specialist: Richard, Computer Specialist replied 2 years ago
Richard
Richard, Computer Specialist
Category: Computer
Satisfied Customers: 47,537
Experience: Over 20 years of consulting to the IT industry
Verified

Hi there Gary and welcome

First, this is the password ***** sign into your computer correct? And whats the email address that was used on it?

Ask Your Own Computer Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with a tech support specialistLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Andy Your Own Question
Andy
Andy
Andy, Computer Consultant
Category: Computer
Satisfied Customers: 5,316
5,316 Satisfied Customers
Experience: 11yr exp, Comp Engg, Internet expert, Web developer, SEO

Andy is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

I am very happy with my very fast response. Eric is very knowledgeable in the subject area. Thank you!

RPAustin, TX

Hi John, Thank you for your expertise and, more important, for your kindness because they make me, almost, look forward to my next computer problem. After the next problem comes, I'll be delighted to correspond again with you. I'm told that I excel at programing. But system administration has never been one of my talents. So it's great to have an expert to rely on when the computer decides to stump me. God bless, Bill

Bill M.Schenectady, New York

The Expert answered my Mac question and was patient. He answered in a thorough and timely manner, keeping the response on a level that could understand. Thank you!

FrankCanada

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

< Previous | Next >

Meet the Experts:

Andy

Andy

Computer Consultant

5,316 satisfied customers

11yr exp, Comp Engg, Internet expert, Web developer, SEO

Engineer John C.

Engineer John C.

Computer Science Engineer

3,229 satisfied customers

Computer Science Engineer with 10 years of experience in Computer Support, and Microsoft, A+ and Cisco certified

Ryan H.

Ryan H.

Computer Support Specialist

1,741 satisfied customers

A+ Certified Technician - 10 Years experience working with all types of computer systems.

Jane Lefler

Jane Lefler

Sr Prog Analyst / Technician

2 satisfied customers

Computer Programmer / Technician/ Consultant 16+ years

Frederick S.

Frederick S.

Computer Specialist

7,241 satisfied customers

Computer technician and founder of a home PC repair company.

lifesaver

lifesaver

Computer Software Engineer

4,288 satisfied customers

Engineering degree in Computer science,Microsoft Certified Professional.JA computer expert.

Sudipto

Sudipto

Hardware Engineer

4,260 satisfied customers

Certificate Course In Computer Maintenance

< Previous | Next >

Related Computer Questions
On my Dell Laptop, I have locked it and do not remember my
On my Dell Laptop, I have locked it and do not remember my UN/PW. I did not make a Backup, and cannot get back in. What should I do.It is mine, I bought it new and can prove it. … read more
Byron
Byron
IT Support Specialist
Bachelor\u0027s Degree
411 satisfied customers
Locked out of yahoo mail. But there's no place to enter.
Made a change in my physical residence 1 and 1/2 years ago.… read more
David L.
David L.
Bachelor\u0027s Degree
6 satisfied customers
Need a new password for yahoo. for some reason I don't
Need a new password ***** yahoo. for some reason I don't remember it ., Thanks … read more
David L.
David L.
Bachelor\u0027s Degree
6 satisfied customers
I am locked out of m computer and I need to resert my
I am locked out of m computer and I need to resert my password … read more
David L.
David L.
Bachelor\u0027s Degree
6 satisfied customers
I'm getting ready to switch to new Windows 10. How can I
I'm getting ready to switch to new Windows 10. How can I check to see if my password ***** *****? … read more
Isaac Franklin
Isaac Franklin
Associate of Science in Social Sciences
1,388 satisfied customers
I can no longer get my e mail cause I have changed phone
I can no longer get my e mail cause I have changed phone number and don't remember password ***** reset … read more
Aparna Indresh
Aparna Indresh
Engineer
Electronics & communication engineering
121 satisfied customers
I need my microsoft master password. i am locked out, nv55c
i need my microsoft master password. i am locked out … read more
Isaac Franklin
Isaac Franklin
Associate of Science in Social Sciences
1,388 satisfied customers
Is there a way i can try my passwords on here ,sort of
is there a way i can try my passwords on here ,sort of security questions to try remember my lock screen password,everytime i try it ,the time doubles before i can try it again.. … read more
Martin
Martin
Network Engineering Diploma
145 satisfied customers
Computer fine.changed simcard to new provider but can't get
computer fine.changed simcard to new provider but can't get in lost password … read more
Kris R
Kris R
IT Manager
Computing
3,312 satisfied customers
My account key pin is not coming to my new device and my
My account key pin is not coming to my new device and my phone number isnt correct to get a text… read more
Richard
Richard
Computer Specialist
47,537 satisfied customers
This is my Question. I have beat my head against the wall
This is my Question. I have beat my head against the wall to no avail. It all started with "Access Denied" or other errors are displayed when you access or work with files and folders in Windows. I gu… read more
Byron
Byron
IT Support Specialist
Bachelor\u0027s Degree
411 satisfied customers
cannot get into email because I tried to change the password
cannot get into email because I tried to change the password XXXXX someone got into my address book. I was not successful. I didn't do it right and now the email is locked and I can't get in.… read more
cvd4311
cvd4311
Computer Analyst
Bachelor\u0027s Degree
727 satisfied customers
I need help unlocking my email account. Each time I try I
I need help unlocking my email account. Each time I try I get locked out for another 24 hours. I had changed my password XXXXX was working in my email when I got a message stating to input my password… read more
Engineer John C.
Engineer John C.
Computer Science Engineer
Bachelor's Degree
3,229 satisfied customers
I am unable to get into my account for four days. When I log
I am unable to get into my account for four days. When I log in and ask for password XXXXX it does not recognize my Gmail account. I then try to answer the question and it also does not recognize my a… read more
Computer Expert
Computer Expert
Network Engineer
Bachelor's Degree
955 satisfied customers
I am having a problem with my yahoo account that Ive had for
I am having a problem with my yahoo account that I've had for the past 15 years. As of Friday, June 10, 2011, I've been locked out of my account. 1. Why have I been locked out? 2. Everytime I try to a… read more
abhi_iitian
abhi_iitian
Bachelor's Degree
1,543 satisfied customers
I have maxed out my attempts to reset my password, now my account
I have maxed out my attempts to reset my password, now my account is dis-abled. Need to know how to reset my password.… read more
Viet -MS Office Tech
Viet -MS Office Tech
Computer Technican
Bachelor\u0027s Degree
991 satisfied customers
Hello, Yesterday I changed my yahoo email password and Im
Hello, Yesterday I changed my yahoo email password XXXXX I'm trying to sign into my account. Currently, I am locked out of my account, but it has been more than 12 hrs. I was wondering if you could fi… read more
Viet -MS Office Tech
Viet -MS Office Tech
Computer Technican
Bachelor\u0027s Degree
991 satisfied customers
I think my yahoo account and possibly yahoo email accounts
I think my yahoo account and possibly yahoo email accounts may have been hijacked because when I open yahoo it occasionally opens in an arabic looking language. I have been advised to change my passwo… read more
Smile
Smile
Bachelor's Degree
726 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x