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Andy
Andy, Computer Consultant
Category: Computer
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Experience:  11yr exp, Comp Engg, Internet expert, Web developer, SEO
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I have a new Dell computer which requires a password each

Customer Question

I have a new Dell computer for home which requires a password ***** time I use it. I thought I remembered the password ***** apparently I didnt. I can't use that computer because I can't open it! How can I change the password ***** i cant get into the computer?
Submitted: 1 year ago.
Category: Computer
Expert:  Viet - Computer Tech replied 1 year ago.

Hi,

I'm sorry about the issue. Does the new Dell computer have windows 10? (or Windows 7 or 8, etc.)?

Does it show a name or username at the password ***** login screen?
Does it show an email address at the password ***** login screen?

Do you also have another working computer?

Please reply at the box below. Thank you.

Expert:  Viet - Computer Tech replied 1 year ago.

Is it okay to reset the new Dell computer fresh, so you can re-set it up fresh, like brand-new, with a new password ***** want?

When you are available, please type at the box below, then click on the Send button below to communicate with me. Thank you.