How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Andy Your Own Question
Andy, Computer Consultant
Category: Computer
Satisfied Customers: 5316
Experience:  11yr exp, Comp Engg, Internet expert, Web developer, SEO
Type Your Computer Question Here...
Andy is online now
A new question is answered every 9 seconds

I am using Windows Vista and trying to download the latest

Customer Question

I am using Windows Vista and trying to download the latest updates, but the files I select do not download, even when I only select one file, no matter how long I wait. What can I do? My system is very slow.
Submitted: 1 year ago.
Category: Computer
Expert:  Kamil Anwar replied 1 year ago.

Hello & Welcome to JustAnswer. May i connect with you remotely to troubleshoot the issue directly? Thanks

Customer: replied 1 year ago.
No, I would rather not do that. The last time I did that, the alleged Windows tech removed several programs I wanted, including my Malware Bytes program, and added some adware, that it took me three days to get rid of. I just am not willing to let any other outsider into my computer. Please refund the $40 deposit.Thanks anyway, but sorry. I'll probably wind up getting a new computer. This one is 10 years old.
Expert:  Kamil Anwar replied 1 year ago.

No worries. Please send an email to***@******.*** to request refund. Also, check our ratings and reviews should you decide to use us in future. We have a reputation, and it will speak for itself when you Google us.