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Shefin
Shefin, Computer Support Specialist
Category: Computer
Satisfied Customers: 5396
Experience:  Working as tech support specialist with a worldwide computer manufacturer.
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I am having problems with Windows Update. I am unable to

Customer Question

I am having problems with Windows Update. I am unable to download any security updates for windows. I am told that a recent download package is preventing the downloads. I cannot find such a package download???? Can you give me some guidance?
Submitted: 1 year ago.
Category: Computer
Expert:  Shefin replied 1 year ago.

Hello!

Thank you for your question. I am Shefin and I look forward to helping you with your issue today.

Can I access your computer remotely and help you resolve the issue?

Thank you.

S H E F I N

Customer: replied 1 year ago.
Expert:  Shefin replied 1 year ago.

Hi,

Please go to the link below, click I agree, download and run Elsinore Client software.

http://www.justanswer.com/remotedesktop/join.aspx?Session=66168cb0-ba60-4d6e-8a72-1b49503d0ed5

Thank you.

S H E F I N