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My mx5500 keyboard has stopped working. batteries are good.

Customer Question
My mx5500 keyboard has...

My mx5500 keyboard has stopped working. batteries are good. when i press CONNECT button jdispay says cONNECTING for a minute or so then gives up. I have loaded up to date unifying setpoint software which successfully pairs with my mouse. Keyboard also will not work with long mx5500 USB bluetooth receiver

Technician's Assistant: Sometimes things that you think will be really complicated end up being easy to fix. The Computer Technician I'm going to connect you with knows all the tricks and shortcuts. Is there anything else the Computer Technician should be aware of?

No, I don't think so

Submitted: 2 years ago.Category: Computer
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Answered in 3 minutes by:
2/17/2016
Tech Support Specialist: Michelle, Computer Support Specialist replied 2 years ago
Michelle
Michelle, Computer Support Specialist
Category: Computer
Satisfied Customers: 5,941
Experience: B.Sc. Computer Science with Honors
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Hi my name is ***** ***** I will be the expert working with you today to help and resolve the problem you have posted.

I am sorry to know that you are facing problem with your Logitech wireless keyboard.

let me know what windows os you have on the computer.

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