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I have a new Windows 10 laptop. Hate the OS but I have no…

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I have a new Windows...
I have a new Windows 10 laptop. Hate the OS but I have no choice. When I'm logged into my office computer using remote desktop, I get many drop-outs where I'll be typing and nothing shows on the remote screen. Sometime, there's a disconnect where I see a reconnect window. On my old Windows 7 machine, I never had this problem.
Submitted: 2 years ago.Category: Computer
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Answered in 8 minutes by:
2/17/2016
Tech Support Specialist: Cody, Senior Systems Administrator replied 2 years ago
Cody
Cody, Senior Systems Administrator
Category: Computer
Satisfied Customers: 4,070
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Hello. My name is ***** ***** I will be assisting you today.

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Tech Support Specialist: Cody, Senior Systems Administrator replied 2 years ago

It sounds more like an Internet connection issue.

However did you upgrade to Windows 10 or purchase it like that?

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Customer reply replied 2 years ago
Purchased brand new with Windows 10
Tech Support Specialist: Cody, Senior Systems Administrator replied 2 years ago

Can we do a remote session?

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Customer reply replied 2 years ago
no.
Tech Support Specialist: Cody, Senior Systems Administrator replied 2 years ago

ok

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