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Andy
Andy, Computer Consultant
Category: Computer
Satisfied Customers: 5316
Experience:  11yr exp, Comp Engg, Internet expert, Web developer, SEO
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I have a new Windows 10 laptop. Hate the OS but I have no

Customer Question

I have a new Windows 10 laptop. Hate the OS but I have no choice. When I'm logged into my office computer using remote desktop, I get many drop-outs where I'll be typing and nothing shows on the remote screen. Sometime, there's a disconnect where I see a reconnect window. On my old Windows 7 machine, I never had this problem.
Submitted: 1 year ago.
Category: Computer
Expert:  Cody replied 1 year ago.

Hello. My name is ***** ***** I will be assisting you today.

Expert:  Cody replied 1 year ago.

It sounds more like an Internet connection issue.

However did you upgrade to Windows 10 or purchase it like that?

Customer: replied 1 year ago.
Purchased brand new with Windows 10
Expert:  Cody replied 1 year ago.

Can we do a remote session?

Customer: replied 1 year ago.
no.
Expert:  Cody replied 1 year ago.

ok