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Com. Can't sign in....help

Customer Question
com. Can't sign in....help
Submitted: 2 years ago.Category: Computer
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Answered in 4 minutes by:
2/17/2016
Tech Support Specialist: Viet - Computer Tech, Computer Support Specialist replied 2 years ago
Viet - Computer Tech
Viet - Computer Tech, Computer Support Specialist
Category: Computer
Satisfied Customers: 41,198
Experience: Ten years of computer support. Microsoft MCP & CompTIA A+ certifications. Windows 10 8 7 Vista XP etc.
Verified

Hi,

I'm sorry about the issue. Is there any error or message when signing in your email account?

Do you have windows xp, vista, or 7, or 8, 10, or mac computer?

Can we do a remote support session, so I can troubleshoot the issue directly on your computer together with you?

Please reply at the box below. Thank you,

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Tech Support Specialist: Cody, Senior Systems Administrator replied 2 years ago
Cody
Cody, Senior Systems Administrator
Category: Computer
Satisfied Customers: 4,054
Experience: Systems Administrator
Verified

Are you still needing help?

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Tech Support Specialist: Cody, Senior Systems Administrator replied 2 years ago

Checking in to see if you still need help with this issue, if so please reply at your convenience.

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Customer reply replied 2 years ago
Day later. My I pad suddenly would Not even open. I'm afraid I need all new equipment & new email. Start all over
Tech Support Specialist: Cody, Senior Systems Administrator replied 2 years ago

Do you have your information on the ipad backed up to the cloud?

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