Computer

For Online Computer Support, Ask a Computer Technician

Ask a Computer Expert,
Get an Answer ASAP!

Cannot get windows update

Customer Question
cannot get windows update
Submitted: 2 years ago.Category: Computer
Ask Your Own Computer Question
Answered in 5 minutes by:
2/16/2016
Tech Support Specialist: Richard, Computer Specialist replied 2 years ago
Richard
Richard, Computer Specialist
Category: Computer
Satisfied Customers: 47,537
Experience: Over 20 years of consulting to the IT industry
Verified

Hi there and welcome

What is the error you get when then windows update fails?

Please let me know

Ask Your Own Computer Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with a tech support specialistLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Andy Your Own Question
Andy
Andy
Andy, Computer Consultant
Category: Computer
Satisfied Customers: 5,316
5,316 Satisfied Customers
Experience: 11yr exp, Comp Engg, Internet expert, Web developer, SEO

Andy is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

I am very happy with my very fast response. Eric is very knowledgeable in the subject area. Thank you!

RPAustin, TX

Hi John, Thank you for your expertise and, more important, for your kindness because they make me, almost, look forward to my next computer problem. After the next problem comes, I'll be delighted to correspond again with you. I'm told that I excel at programing. But system administration has never been one of my talents. So it's great to have an expert to rely on when the computer decides to stump me. God bless, Bill

Bill M.Schenectady, New York

The Expert answered my Mac question and was patient. He answered in a thorough and timely manner, keeping the response on a level that could understand. Thank you!

FrankCanada

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

< Previous | Next >

Meet the Experts:

Andy

Andy

Computer Consultant

5,316 satisfied customers

11yr exp, Comp Engg, Internet expert, Web developer, SEO

Engineer John C.

Engineer John C.

Computer Science Engineer

3,229 satisfied customers

Computer Science Engineer with 10 years of experience in Computer Support, and Microsoft, A+ and Cisco certified

Ryan H.

Ryan H.

Computer Support Specialist

1,741 satisfied customers

A+ Certified Technician - 10 Years experience working with all types of computer systems.

Jane Lefler

Jane Lefler

Sr Prog Analyst / Technician

2 satisfied customers

Computer Programmer / Technician/ Consultant 16+ years

Frederick S.

Frederick S.

Computer Specialist

7,241 satisfied customers

Computer technician and founder of a home PC repair company.

lifesaver

lifesaver

Computer Software Engineer

4,288 satisfied customers

Engineering degree in Computer science,Microsoft Certified Professional.JA computer expert.

Sudipto

Sudipto

Hardware Engineer

4,260 satisfied customers

Certificate Course In Computer Maintenance

< Previous | Next >

Related Computer Questions
Message says "Windows cannot currently update because the
Message says "Windows cannot currently update because the service is not running. You may need to restart your computer" which is did. I restarted the update service to no avail. … read more
Josh
Josh
It Support Specialist
Associate Degree
5,157 satisfied customers
Cannot download itunes. Hp intel core i 5pavillion. I cannot
yes i always get message to update windows but once i click on windows updated it cannot finish the udated… read more
Isaac Franklin
Isaac Franklin
Associate of Science in Social Sciences
1,388 satisfied customers
I cannot get the updates to download on my computer. I have
I cannot get the updates to download on my computer. I have Windows 7 64 bit … read more
Byron
Byron
IT Support Specialist
Bachelor\u0027s Degree
411 satisfied customers
Have downloaded Windows 10,(free download) and PC tells me
Hi, have downloaded Windows 10,(free download) and PC tells me it is installed and activated. However no matter what I do I cannot get the "Start Up"page and cannot search for any answers as when I cl… read more
IT Miro
IT Miro
Studying for Masters Degree in IT
Bachelor\u0027s Degree
200 satisfied customers
My tech wiped out my system because of virus problem and I
My tech wiped out my system because of virus problem and I do not remember the software number of my prior windows software. I bought an update -Windows 8 and cannot install it. Cannot even use micros… read more
James
James
Network & System Administrator
Bachelor\u0027s Degree
9,067 satisfied customers
I have a Dell Inspiron 1525 laptop which was updated to Windows
I have a Dell Inspiron 1525 laptop which was updated to Windows 7 about a year ago, 32 bit. Some windows updates run fine, but there are 2 "Important" updates which will not install. They are "Securit… read more
Sergio A.
Sergio A.
Security & Technical Specialist
Bachelor\u0027s Degree
395 satisfied customers
I am getting windows update service is not running along with
I am getting windows update service is not running along with service cannot accept control message. I tried to update from Vista Home edition to Windows 7 34bit, nothing seems to be working right… read more
Aaron B
Aaron B
Computer Repair Technician
High School or GED
430 satisfied customers
I have a new computer with Windows 7, and installed AOL desktop
I have a new computer with Windows 7, and installed AOL desktop 9.6. It worked fine until I started getting Windows 7 updates, then AOL won't open with the icon or the file. I can restore the computer… read more
alappatrojus
alappatrojus
High School or GED
I get an error code 80070005 and cannot update Windows either
I get an error code 80070005 and cannot update Windows either automatically or manually. I've tried some fixes from online advice - but I cannot get it working. Your help would be appreciated… read more
Kalyan Kovi
Kalyan Kovi
Master's Degree
2 satisfied customers
I am having trouble downloading the new version of iTunes.....I
I am having trouble downloading the new version of iTunes.....I keep getting a message that my windows installer is preventing the download......what should I do?… read more
Viet -MS Office Tech
Viet -MS Office Tech
Computer Technican
Bachelor\u0027s Degree
991 satisfied customers
cannot update windows vista. error code 80040154. Windows home
cannot update windows vista. error code 80040154. Windows home premium. vista 32 bit.vista no longer makes restore points and do not have any in memory. ran malware bytes, windows malicious software r… read more
Networke_Helper
Networke_Helper
Bachelor\u0027s Degree
13 satisfied customers
Hello, I have been using Microsoft Outlook for all my email
Hello, I have been using Microsoft Outlook for all my email accounts and calendar without any issues, until today. I have 2 issues: 1) Several of the email folders are not working properly. Instead of… read more
Bernie
Bernie
Computer Support Specialist
Bachelor\u0027s Degree
3,825 satisfied customers
After coming back from vacation (no computer), I cannot get
After coming back from vacation (no computer), I cannot get Windows Update to work. I get an error code 80072efe. Code does not seem to register anywhere except sites to get me to buy all kinds of stu… read more
s4sys
s4sys
B.Tech in Computer Science Engineer
484 satisfied customers
Using Window 7 Home Premium. windows started fine, but when
Using Window 7 Home Premium. windows started fine, but when I went to open outlook 2007 found following msg "cannot start MS office outlook. Cannot open outlook window". system was working fine last n… read more
Dan
Dan
IT/Broadcast Engineer
Bachelor\u0027s Degree
510 satisfied customers
Hi, I am a 74 year old Social Security recipient which means
Hi, I am a 74 year old Social Security recipient which means I have no money for repairs to my computer that I bought at a yard sale. I cannot get updates from Microsoft because I cannot substantiate … read more
spoonz123
spoonz123
Company director/Engineer
City & Guilds 224
1 satisfied customers
I cannot connect to windows update or download sites from ie
I cannot connect to windows update or download sites from ie and windows update service stalls… read more
Sudipto
Sudipto
Hardware Engineer
High School or GED
4,260 satisfied customers
Cannot download windows movie maker. Have service pack 3 .
Cannot download windows movie maker. Have service pack 3 . Computer is running XP home software.… read more
Peter
Peter
Vocational, Technical or Trade Scho
67 satisfied customers
I recently performed a system recovery and now I cannot turn
I recently performed a system recovery and now I cannot turn on windows update or any microsoft websites?… read more
namzyanzy
namzyanzy
Bachelor's Degree
368 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x