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CAN'T REMEMBER MY PASSWORD ANY SUGGESTIONS

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CAN'T REMEMBER MY PASSWORD *****...
CAN'T REMEMBER MY PASSWORD ***** SUGGESTIONS
Submitted: 2 years ago.Category: Computer
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Answered in 6 minutes by:
2/16/2016
Tech Support Specialist: Randy Computer Tech, Computer Support Specialist replied 2 years ago
Randy Computer Tech
Randy Computer Tech, Computer Support Specialist
Category: Computer
Satisfied Customers: 10,529
Experience: Computer Technician
Verified

Hi,

My name is ***** ***** certified professional with over 10 years experience. I will be glad to assist you with this.

I am sorry to hear that you are having this issue.

Which password ***** you need help with?

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Customer reply replied 2 years ago
I'm in Costa Rica brought a laptop which I can't remember the password ***** trying to get into Netflix says I need to install Silverlight plug in which wants to know my password ***** remember
Customer reply replied 2 years ago
Are you still there
Tech Support Specialist: Randy Computer Tech, Computer Support Specialist replied 2 years ago

Yes,

I will open the question to the expertsame for your question.

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Tech Support Specialist: Cody, Senior Systems Administrator replied 2 years ago
Cody
Cody, Senior Systems Administrator
Category: Computer
Satisfied Customers: 4,033
Experience: Systems Administrator
Verified

It is wanting your password ***** what account? to login to your computer or something else?

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Customer reply replied 2 years ago
the password ***** my computer
Tech Support Specialist: Cody, Senior Systems Administrator replied 2 years ago

to be able to reset it, we would need a blank CD and access to a working computer; is this available?

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Customer reply replied 2 years ago
not possible
Tech Support Specialist: Cody, Senior Systems Administrator replied 2 years ago

sorry I just noticed you have a MAC and not a Windows device.

Try these steps here, it has a video as well; http://www.cnet.com/how-to/reset-bypass-password-mac-macbook/

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Tech Support Specialist: Cody, Senior Systems Administrator replied 2 years ago

Checking in to see if you still need help with this issue, if so please reply at your convenience.

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