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My name is ***** ***** certified professional with over 10 years experience. I will be glad to assist you with this.
I am sorry to hear that you are having this issue.
Which password ***** you need help with?
I will open the question to the expertsame for your question.
It is wanting your password ***** what account? to login to your computer or something else?
to be able to reset it, we would need a blank CD and access to a working computer; is this available?
sorry I just noticed you have a MAC and not a Windows device.
Try these steps here, it has a video as well; http://www.cnet.com/how-to/reset-bypass-password-mac-macbook/
Checking in to see if you still need help with this issue, if so please reply at your convenience.