Computer

For Online Computer Support, Ask a Computer Technician

Ask a Computer Expert,
Get an Answer ASAP!

I can not get on the internet

Customer Question
I can not get on the internet
Submitted: 2 years ago.Category: Computer
Ask Your Own Computer Question
Answered in 1 minute by:
2/15/2016
Tech Support Specialist: Viet - Computer Tech, Computer Support Specialist replied 2 years ago
Viet - Computer Tech
Viet - Computer Tech, Computer Support Specialist
Category: Computer
Satisfied Customers: 41,193
Experience: Ten years of computer support. Microsoft MCP & CompTIA A+ certifications. Windows 10 8 7 Vista XP etc.
Verified

Hi,

I'm sorry about the issue. Is there any error or message?

Can we do a remote support session, so I can troubleshoot the issue directly on your computer together with you?

Please reply at the box below. Thank you,

Ask Your Own Computer Question
Customer reply replied 2 years ago
when I try to get on my e-mail account they tell me I do not have a account***@******.***
Tech Support Specialist: Viet - Computer Tech, Computer Support Specialist replied 2 years ago

Can I connect remotely to your computer, so I can fix this issue directly on your computer for you? Please reply at the box below. Thank you.

Ask Your Own Computer Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with a tech support specialistLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Andy Your Own Question
Andy
Andy
Andy, Computer Consultant
Category: Computer
Satisfied Customers: 5,316
5,316 Satisfied Customers
Experience: 11yr exp, Comp Engg, Internet expert, Web developer, SEO

Andy is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

I am very happy with my very fast response. Eric is very knowledgeable in the subject area. Thank you!

RPAustin, TX

Hi John, Thank you for your expertise and, more important, for your kindness because they make me, almost, look forward to my next computer problem. After the next problem comes, I'll be delighted to correspond again with you. I'm told that I excel at programing. But system administration has never been one of my talents. So it's great to have an expert to rely on when the computer decides to stump me. God bless, Bill

Bill M.Schenectady, New York

The Expert answered my Mac question and was patient. He answered in a thorough and timely manner, keeping the response on a level that could understand. Thank you!

FrankCanada

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

< Previous | Next >

Meet the Experts:

Andy

Andy

Computer Consultant

5,316 satisfied customers

11yr exp, Comp Engg, Internet expert, Web developer, SEO

Engineer John C.

Engineer John C.

Computer Science Engineer

3,229 satisfied customers

Computer Science Engineer with 10 years of experience in Computer Support, and Microsoft, A+ and Cisco certified

Ryan H.

Ryan H.

Computer Support Specialist

1,741 satisfied customers

A+ Certified Technician - 10 Years experience working with all types of computer systems.

Jane Lefler

Jane Lefler

Sr Prog Analyst / Technician

2 satisfied customers

Computer Programmer / Technician/ Consultant 16+ years

Frederick S.

Frederick S.

Computer Specialist

7,241 satisfied customers

Computer technician and founder of a home PC repair company.

lifesaver

lifesaver

Computer Software Engineer

4,288 satisfied customers

Engineering degree in Computer science,Microsoft Certified Professional.JA computer expert.

Sudipto

Sudipto

Hardware Engineer

4,260 satisfied customers

Certificate Course In Computer Maintenance

< Previous | Next >

Related Computer Questions
I have a PC using XP thatIcan not get my Internet Explorer
I have a PC using XP thatIcan not get my Internet Explorer Brower to work. When I click on Internet Explorer all I get is Internet Properties I can't get the Browser to come up so I can Put something … read more
Ansh P.
Ansh P.
System Analyst
Bachelor\u0027s Degree
6,393 satisfied customers
my sister gave me an acer aspire laptop and I cannot access
my sister gave me an acer aspire laptop and I cannot access the internet. I think it was crashed before she gave it to me. Can you help me?… read more
networkwiz
networkwiz
System Engineer
Master's Degree
443 satisfied customers
Yesterday and today I have not been able to get into any of
Yesterday and today I have not been able to get into any of my accounts. I can get to my bank's home page, but cannot get into my actual account. I can get into the home page of a credit card, but can… read more
Viet - Computer Tech
Viet - Computer Tech
Computer Support Specialist
41,193 satisfied customers
Mother signs in and she can get on internet. Daughter signs
Mother signs in and she can get on internet. Daughter signs in and she can get on internet. Husband signs in and he cannot get on internet. All have different sign ons. What has to be done to get it w… read more
D.Sandlin
D.Sandlin
Support Technician
6,708 satisfied customers
I have lost my Internet Explorer (32 bit) It will not open.
I have lost my Internet Explorer (32 bit) It will not open. I have Internet Explorer 64 bit, but most of the things I need to open only work with 32 bit. How do I get my 32 bit internet back?… read more
D.Sandlin
D.Sandlin
Support Technician
6,708 satisfied customers
I am connected to the internet but get a message that I am
I am connected to the internet but get a message that I am not (error 20). If I double click on that I get a message that the server is down and to try again--which I do with no success… read more
Your Professional PC Expert
Your Professional PC Expert
Bachelor\u0027s Degree
132 satisfied customers
when signing on the net with internet exployer i get a split
when signing on the net with internet exployer i get a split screen and no web site just blank and can not get to any web sites ? when internet explorer is open and I click on tools and then then clic… read more
Tom K
Tom K
Assistant Information Systems Manager
Bachelor's Degree
680 satisfied customers
Help....Im not getting internet access on my home computer.
Help....I'm not getting internet access on my home computer. Although the computer says its connected via the router. When I click on the the Internet Explorer, I get Internet Explorer cannot display … read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,474 satisfied customers
I cannot access web pages using Google. I get the error message
I cannot access web pages using Google. I get the error message This webpage is not available.… read more
Joseph
Joseph
Bachelor\u0027s Degree
39 satisfied customers
I, got a compaq companion made in6/22/2000.who do I, contect
I, got a compaq companion made in6/22/2000.who do I, contect to get the internet?been on the line with msn.but they say they don't carrier the internet 4 them anymore.I, can get on line but i get the … read more
Wes
Wes
Linux and Security Administrator
Bachelor\u0027s Degree
57 satisfied customers
I continually get an error message that internet explorer
I continually get an error message that 'internet explorer has stopped working' on my new Windows 7 Toshiba laptop. I do not have this problem with my Windows Vista laptop or my Windows XP. I am able … read more
Ryan B.
Ryan B.
Desktop Support Technician
High School or GED
1,720 satisfied customers
ever since I downloaded 8 I keep getting can not display web
ever since I downloaded 8 I keep getting can not display web page internet explorer comes up but can not get anything… read more
Ansh P.
Ansh P.
System Analyst
Bachelor\u0027s Degree
6,393 satisfied customers
How do i put google back into my internet , when i open my
How do i put google back into my internet , when i open my internet file. for some how i lost that and i can not get get back into my internet files… read more
David
David
Principal
Bachelor\u0027s Degree
16 satisfied customers
I am unable to get on to my hotmail account. I can not even
I am unable to get on to my hotmail account. I can not even get on the hotmail page to log in.… read more
Santonu
Santonu
Hardware Engineer
PGDCA
3,434 satisfied customers
how do I get my internet explore to connect to the internet
how do I get my internet explore to connect to the internet if i cant connect it gives me and error… read more
Russell Vroom
Russell Vroom
Software Maintenance Engineer
Bachelor's Degree
44 satisfied customers
I cannot get my Yahoomail or my hot mail . I can get a daily
I cannot get my Yahoomail or my hot mail . I can get a daily letter from my favorites I get notifictation that internet explorer cannot display the web page… read more
abhi_iitian
abhi_iitian
Bachelor's Degree
1,543 satisfied customers
can i get a internet connection without having internet in
can i get a internet connection without having internet in my room but i have it on a computer across the hall? Is there any kind of way i can find there connection… read more
binglemomo
binglemomo
Technical Manager
Master's Degree
4 satisfied customers
why do i have problems getting my programs to access the ...
why do i have problems getting my programs to access the internet. one time they will work but the next time I try it tells me no internet. and if i do get it to work it only works for a short time . … read more
Peter
Peter
CEO
Bachelor's Degree
248 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x