Computer

For Online Computer Support, Ask a Computer Technician

Ask a Computer Expert,
Get an Answer ASAP!

I have agateway zx4250g which i need to do factory restore.

Customer Question
i have agateway zx4250g which...
i have agateway zx4250g which i need to do factory restore . it would not boot up to windows 8.
Submitted: 2 years ago.Category: Computer
Show More
Show Less
Ask Your Own Computer Question
Answered in 6 minutes by:
2/14/2016
Tech Support Specialist: Charles A. Roberts, PC Tech replied 2 years ago
Charles A. Roberts
Category: Computer
Satisfied Customers: 2,759
Experience: 2 year degree from ITT Technical Institute.
Verified

Hello my name is***** am sorry you have encountered this kind of problem. Can you restart the computer for me and as soon as you see the gateway logo start pushing f10 repeatidly. I believe that should start the factory reset software. If not let me know.

Ask Your Own Computer Question
Tech Support Specialist: Charles A. Roberts, PC Tech replied 2 years ago

I'm sorry push alt and F10 together at the same time when you see the gateway logo.

Ask Your Own Computer Question
Customer reply replied 2 years ago
it would not do anything
Customer reply replied 2 years ago
it says reboot
Tech Support Specialist: Charles A. Roberts, PC Tech replied 2 years ago

Ok you may need to try again. Shut the computer off then turn it back on and as soon as it turns on push the alt and the F10 key together at the same time. I would suggest doing this a few times it should activate the recovery.

Ask Your Own Computer Question
Customer reply replied 2 years ago
it would not do anything.says reboot and insert boot media
Tech Support Specialist: Charles A. Roberts, PC Tech replied 2 years ago

That's not good if it's sayin that it means the hard drive is not responding which is why the recovery partition and windows is not loading. You are going to need to look into having the hard drive replaced and then having gateway send you the recovery media on disk.

Ask Your Own Computer Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with a tech support specialistLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Charles A. Roberts Your Own Question
Charles A. Roberts
Charles A. Roberts
Charles A. Roberts, PC Tech
Category: Computer
Satisfied Customers: 2,759
2,759 Satisfied Customers
Experience: 2 year degree from ITT Technical Institute.

Charles A. Roberts is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

I am very happy with my very fast response. Eric is very knowledgeable in the subject area. Thank you!

RPAustin, TX

Hi John, Thank you for your expertise and, more important, for your kindness because they make me, almost, look forward to my next computer problem. After the next problem comes, I'll be delighted to correspond again with you. I'm told that I excel at programing. But system administration has never been one of my talents. So it's great to have an expert to rely on when the computer decides to stump me. God bless, Bill

Bill M.Schenectady, New York

The Expert answered my Mac question and was patient. He answered in a thorough and timely manner, keeping the response on a level that could understand. Thank you!

FrankCanada

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

< Previous | Next >

Meet the Experts:

Andy

Andy

Computer Consultant

5,316 satisfied customers

11yr exp, Comp Engg, Internet expert, Web developer, SEO

Engineer John C.

Engineer John C.

Computer Science Engineer

3,229 satisfied customers

Computer Science Engineer with 10 years of experience in Computer Support, and Microsoft, A+ and Cisco certified

Ryan H.

Ryan H.

Computer Support Specialist

1,741 satisfied customers

A+ Certified Technician - 10 Years experience working with all types of computer systems.

Jane Lefler

Jane Lefler

Sr Prog Analyst / Technician

2 satisfied customers

Computer Programmer / Technician/ Consultant 16+ years

Frederick S.

Frederick S.

Computer Specialist

7,241 satisfied customers

Computer technician and founder of a home PC repair company.

lifesaver

lifesaver

Computer Software Engineer

4,288 satisfied customers

Engineering degree in Computer science,Microsoft Certified Professional.JA computer expert.

Sudipto

Sudipto

Hardware Engineer

4,260 satisfied customers

Certificate Course In Computer Maintenance

< Previous | Next >

Related Computer Questions
Dell inspiron 15 goes to Dell emblem f2 f12 right hand
Dell inspiron 15 goes to Dell emblem f2 f12 right hand corner but will keeps repeating does not boot … read more
Isaac Franklin
Isaac Franklin
Associate of Science in Social Sciences
1,388 satisfied customers
I have windows 8 and it has an error code Oxc0000225. I am
I have windows 8 and it has an error code Oxc0000225. I am using my daughter laptop to try and get it fixed. … read more
GeekGal
GeekGal
IT Director
Bachelors Degree
577 satisfied customers
My touch gateway note book or mini laptop when turned on, pc
my touch gateway note book or mini laptop when turned on, pc needs to be repaired … read more
Michelle
Michelle
Manager operations
Bachelor\u0027s Degree
1,279 satisfied customers
I have a emachines e525 and wont to rest to factory setting
I have a emachines e525 and wont to rest to factory setting … read more
John
John
System/Network administrator
High School or GED
2,074 satisfied customers
HiMy computer keeps saying D:\ or C:\ file to start .exe
Hi My computer keeps saying D:\ or C:\ file to start .exe and The system could not find the environment option that was entered. I can't open anything that requires administration rights… read more
James K.
James K.
Managing Director
283 satisfied customers
I have an ASUS laptop with windows 8. It has continually froze
I have an ASUS laptop with windows 8. It has continually froze as well as displaying "Your computer ran into some problems......." It has done it since it was new… read more
Satchi
Satchi
Bachelor\u0027s Degree
2,103 satisfied customers
I have a lenovo tablet-loptop.. (think pad) exact model 33472GU,
I have a lenovo tablet-loptop.. (think pad) exact model 33472GU, i bought it about a2 years ago I changed to win 7' but tech had to change some bios he said, computer works very slow. I want know to i… read more
Jason Jones
Jason Jones
AAS Information Technology
6,329 satisfied customers
I bought Windows 8 and upgraded to 8.1. I need help and put
I bought Windows 8 and upgraded to 8.1. I need help and put my laptop back to 8th. The only option remaining, please send me one installation CD FOR 8.1 Please help me… read more
James K.
James K.
Managing Director
283 satisfied customers
I need to know what to do in the bios of a Gatewaty zx4250g-uw308
I need to know what to do in the bios of a Gatewaty zx4250g-uw308 so I can load the suse distro of Linux on the machine… read more
Computer Expert
Computer Expert
Network Engineer
Bachelor's Degree
955 satisfied customers
Upgraded to windows 8 but its wiped out all my programs and
Upgraded to windows 8 but its wiped out all my programs and files. I now have a box on my desktop say 'removed applications' How do I get them back and I would like to go back to windows 7… read more
Bryan
Bryan
IT Consultant
8,751 satisfied customers
My dell inspiron 1501 will not start up correctly. Did check
My dell inspiron 1501 will not start up correctly. Did check and get error 4600:0009 Initialization simbios structure 33 has illegal 0-length. what can i do?… read more
sandy
sandy
Technical Specialist
B.Tech
2,670 satisfied customers
I have recently been given a Dell Laptop by an elderly relative.
I have recently been given a Dell Laptop by an elderly relative. It has Vista operating system. The only unfortunate thing is my elderly relative does not know the password. It has a user name of Scot… read more
Sudipto
Sudipto
Hardware Engineer
High School or GED
4,260 satisfied customers
I have a Dell desktop, it is 5 years old. I just recently (about
I have a Dell desktop, it is 5 years old. I just recently (about 6 months ago) downloaded Microsoft Security Essentials. It has been awesome. But recently my computer has been freezing and getting the… read more
Anthony Brewster
Anthony Brewster
I.T.
High School or GED
5,352 satisfied customers
still getting error code OxC004E002 . Tried system restore ,
still getting error code"OxC004E002". Tried "system restore", no joy. Keep getting "This Copy of Windows is not genuine, build 6002." Then it insists I reinstall Windows, which I can't do...this Inspi… read more
Viet -MS Office Tech
Viet -MS Office Tech
Computer Technican
Bachelor\u0027s Degree
991 satisfied customers
i have to try 4 or 5 times before my Dell Inspiron 1526 will
i have to try 4 or 5 times before my Dell Inspiron 1526 will boot up. Once booted the time/date is November 2007. What can be the problem? Thanks… read more
Anthony Brewster
Anthony Brewster
I.T.
High School or GED
5,352 satisfied customers
i bought a spyware program that had came up saying my computer
i bought a spyware program that had came up saying my computer was infecteed and it wouldn't let me do anything without buying it . i paid around 100 dollars for lifetime and now it has done it again … read more
johnpj1
johnpj1
Owner
Vocational, Technical or Trade Scho
53 satisfied customers
eversince i called dell support to fix my adobe flash, my dell
eversince i called dell support to fix my adobe flash, my dell computer is slow and at times will not install programs, how to i reinstall the whole system, which recovery disc do i insert first and n… read more
Anthony Brewster
Anthony Brewster
I.T.
High School or GED
5,352 satisfied customers
hello, my Dell Inspiron 1545 got hit by the alpavirus today,i
hello, my Dell Inspiron 1545 got hit by the alpavirus today,i have been told to back up and reset my laptop back to factory settings, how do i do this?… read more
lifesaver
lifesaver
Computer Software Engineer
Bachelor's Degree
4,288 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x