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My name is ***** *****. Microsoft tried to download Office…

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My name is *****...

My name is ***** *****. Microsoft tried to download Office SOFTWARE ON MY COMPUTER ON tHURSDAY AND ALTHOUGH THEY WERE NOT SUCCESSFUL, WHEN THEY GAVE UP, MY PRINTER wa no longer working.???

Technician's Assistant: Thanks. Can you give me any more details about your issue?

I bought a new Acer tower last week at Walmart and it apparently came with very little software. I can't download e-mails and that was why I called Microsoft. They said I neededOffice Home software to open my e-mails but they were not able to install it and told me to take my computer to a Microsoft Store.

Submitted: 2 years ago.Category: Computer
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Answered in 17 minutes by:
2/13/2016
Tech Support Specialist: Byron, Computer Support Specialist replied 2 years ago
Byron
Byron, Computer Support Specialist
Category: Computer
Satisfied Customers: 3,403
Experience: CCNA, A+, MCSE with over 12 years experience.
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Hi. My name is***** you for your question and the opportunity to assist.

You should be able to access your email with special software. Can you let me know

your email address so I can check the procedure?

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