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I cant get anything to come up
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Customer Question
I cant get anything...

I cant get anything to come up for windows

Technician's Assistant: Good tech support is often the difference between a quick fix and many sleepless nights. The Computer Technician I'm going to connect you with knows all the tricks and shortcuts. Tell me a bit more about what's going on so he can help you best.

There is a button to the lower left cornerof the screen when press brings up the menu it is not working also tried the lenova scl and it said it cannot finish scanning if i touch another key icluding the ones i said the computer says it has timed out

Technician's Assistant: Is there anything else the Computer Technician should be aware of?

Dont know what it means

Submitted: 2 years ago.Category: Computer
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Answered in 3 minutes by:
2/13/2016
Tech Support Specialist: Michelle, Computer Support Specialist replied 2 years ago
Michelle
Michelle, Computer Support Specialist
Category: Computer
Satisfied Customers: 6,061
Experience: B.Sc. Computer Science with Honors
Verified

Hi my name is ***** ***** I will be the expert working with you today to help and resolve the problem you have posted.

Follow the steps:

Push and hold down the power button for 30 seconds on the computer the computer will shut down however wait for 2 to 3 mins and then power it on. Let the computer boot to windows desktop screen and then you try the keyboard it should work just fine.

Let me know the make and model of the computer.

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Customer reply replied 2 years ago
lenovo G40-30
Tech Support Specialist: Michelle, Computer Support Specialist replied 2 years ago

let me know if you have tried the steps i gave and how does it go.

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