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I can not send emails. Eudora 7.0

Customer Question
I can not send emails. Eudora 7.0
Submitted: 2 years ago.Category: Computer
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Answered in 1 hour by:
2/13/2016
Tech Support Specialist: Michelle, Computer Support Specialist replied 2 years ago
Michelle
Michelle, Computer Support Specialist
Category: Computer
Satisfied Customers: 6,066
Experience: B.Sc. Computer Science with Honors
Verified

Hi my name is ***** ***** I will be the expert working with you today to help and resolve the problem you have posted.

what is the error you get while you try to send emails from Eudora.

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Customer reply replied 1 year ago
I'm not really sure. You need to look at ti yourself. Sorry.
Customer reply replied 1 year ago
Sorry this has taken me so long to get back to you.
Tech Support Specialist: Michelle, Computer Support Specialist replied 1 year ago

let me know which email service are you using like yahoo, gmail, msn, aol etc

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Customer reply replied 1 year ago
Verizon, witch was bought by Frontier. Same settings though.
Tech Support Specialist: Michelle, Computer Support Specialist replied 1 year ago

i am getting a message - "

Payment for this service failed, please do not fulfill yet"

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Tech Support Specialist: Michelle, Computer Support Specialist replied 1 year ago

please click on the my account page on top of this page and then update the payment method by adding the card details again or maybe a different card

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Tech Support Specialist: Michelle, Computer Support Specialist replied 1 year ago

click here

in the page that opens try signing in to your webmail

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Tech Support Specialist: Michelle, Computer Support Specialist replied 1 year ago

click here for remote assistance

in the page that opens you will see just answer remote desktop..scroll down the page and click on i agree
it will download a file elsinore screen connect exe at bottom of screen
once its downloaded, open\run the file ..you can double click on it to run it
once it starts to run it will ask do you want to allow the file to make changes...say yes to it

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Customer reply replied 1 year ago
anything else i need to do?
Tech Support Specialist: Michelle, Computer Support Specialist replied 1 year ago

did you click on the remote link?

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Customer reply replied 1 year ago
It does not seem to be working
Customer reply replied 1 year ago
it gave me an error message not a win32 application
Customer reply replied 1 year ago
any answer??
Tech Support Specialist: Michelle, Computer Support Specialist replied 1 year ago

let me give you a new link

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Tech Support Specialist: Michelle, Computer Support Specialist replied 1 year ago
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Customer reply replied 1 year ago
It keeps asking me to download the .exe file again. Thats as far as I get
Tech Support Specialist: Michelle, Computer Support Specialist replied 1 year ago

you are using a windows computer or a mac?

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Customer reply replied 1 year ago
Windows XP SP3
Tech Support Specialist: Michelle, Computer Support Specialist replied 1 year ago

then it should work fine. Locate the download fine Elsinore.exe and run it.

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Customer reply replied 1 year ago
When I try to run it it says ...exe. not a valid win 32 application
Tech Support Specialist: Michelle, Computer Support Specialist replied 1 year ago

can i call you?

let me know your phone number.

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Customer reply replied 1 year ago
my name is Geroge
Tech Support Specialist: Michelle, Computer Support Specialist replied 1 year ago

ok calling you

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Tech Support Specialist: Michelle, Computer Support Specialist replied 1 year ago
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Tech Support Specialist: Michelle, Computer Support Specialist replied 1 year ago
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Tech Support Specialist: Michelle, Computer Support Specialist replied 1 year ago

http://www.ammyy.com/en/

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Tech Support Specialist: Michelle, Computer Support Specialist replied 1 year ago

got disconnected can you run the program again.

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Customer reply replied 1 year ago
i have restarted 64 587 182
Tech Support Specialist: Michelle, Computer Support Specialist replied 1 year ago

let me know what time will be suitable for you to be online i will connect then.

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Customer reply replied 1 year ago
Anytime after 6pm today 11/3/16 Pacific time. Just call my number(###) ###-####and I will go to the computer. Thank you.
Tech Support Specialist: Michelle, Computer Support Specialist replied 1 year ago

I think we have a different time zone so if you could make it a bit early i will be able to get online.

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Customer reply replied 1 year ago
Tell me what time you want me on line in Pacific time zone and call me when your on and I will be on then. OK?
Tech Support Specialist: Michelle, Computer Support Specialist replied 1 year ago

Its 9pm right now can we continue in the morning or may be in the evening your time 7pm

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Customer reply replied 1 year ago
Ok, 7 pm my time, pacific standard time. Just give me a call @(###) ###-####when you are online. Thank you. Please acknowledge wit an email
Tech Support Specialist: Michelle, Computer Support Specialist replied 1 year ago

sure i will.

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Customer reply replied 1 year ago
What happened, where we're you???
Tech Support Specialist: Michelle, Computer Support Specialist replied 1 year ago

i was online but i was unable to reach you on the phone

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Customer reply replied 1 year ago
When can we try again???
Tech Support Specialist: Michelle, Computer Support Specialist replied 1 year ago

i am online and will be for couple of hrs let me know if that is fine.

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Customer reply replied 1 year ago
I guess I missed you. When will you be available again?? Please call my cell phone(###) ###-####when you are on. But please give me an idea when you will be available!!! I really need to get this fixed!! Thank you, George
Tech Support Specialist: Michelle, Computer Support Specialist replied 1 year ago

I will open the question for other experts as we are unable to make out of being online together same time. However if you have any question you may ask i will answer them.

You will get an email notification as soon as an expert answers.

Thank you.

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Tech Support Specialist: arsufi2002, Computer Support Specialist replied 1 year ago
arsufi2002
arsufi2002, Computer Support Specialist
Category: Computer
Satisfied Customers: 1,833
Experience: MCSE, RHCE, IBM System X Server Certified
Verified

Hi,

My name is ***** ***** of the expert in computer category. I would like to assist you with your issue and would be your next active expert..

Are you available at this time

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Customer reply replied 1 year ago
I will be available tomorrow Nov 9. After 6 pm pacific time.
Tech Support Specialist: arsufi2002, Computer Support Specialist replied 1 year ago

ok...

That means tomorrow same time..

See you then..

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Customer reply replied 1 year ago
6 pm pacific time 11/9 just in case my cell number is(###) ###-####thank you.
Tech Support Specialist: arsufi2002, Computer Support Specialist replied 1 year ago

ok

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Tech Support Specialist: arsufi2002, Computer Support Specialist replied 1 year ago

Didn't find you back

Let me know when you are available

Thanks

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