Computer

For Online Computer Support, Ask a Computer Technician

Ask a Computer Expert,
Get an Answer ASAP!

I need my old password back. Google would not take it when I…

Customer Question
I need my old password...
I need my old password ***** Google would not take it when I logged on so I must have inadvertly changed the password ***** I have imnportant documents I need to get to.can I get this problem fixed.
Submitted: 2 years ago.Category: Computer
Show More
Show Less
Ask Your Own Computer Question
Answered in 5 minutes by:
2/12/2016
Tech Support Specialist: Cody, Senior Systems Administrator replied 2 years ago
Cody
Cody, Senior Systems Administrator
Category: Computer
Satisfied Customers: 3,622
Experience: Systems Administrator
Verified

Hello. My name is ***** ***** I will be assisting you today.

Ask Your Own Computer Question
Tech Support Specialist: Cody, Senior Systems Administrator replied 2 years ago

What is your email address?

Ask Your Own Computer Question
Tech Support Specialist: Cody, Senior Systems Administrator replied 2 years ago

Checking in to see if you still need help with this issue, if so please reply at your convenience.

Ask Your Own Computer Question
Was this answer helpful?
Ask Andy Your Own Question
Andy
Andy
Andy, Computer Consultant
Category: Computer
Satisfied Customers: 5,316
5,316 Satisfied Customers
Experience: 11yr exp, Comp Engg, Internet expert, Web developer, SEO

Andy is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

I am very happy with my very fast response. Eric is very knowledgeable in the subject area. Thank you!

RPAustin, TX

Hi John, Thank you for your expertise and, more important, for your kindness because they make me, almost, look forward to my next computer problem. After the next problem comes, I'll be delighted to correspond again with you. I'm told that I excel at programing. But system administration has never been one of my talents. So it's great to have an expert to rely on when the computer decides to stump me. God bless, Bill

Bill M.Schenectady, New York

The Expert answered my Mac question and was patient. He answered in a thorough and timely manner, keeping the response on a level that could understand. Thank you!

FrankCanada

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

< Previous | Next >

Meet the Experts:

Andy

Andy

Computer Consultant

5,316 satisfied customers

11yr exp, Comp Engg, Internet expert, Web developer, SEO

Engineer John C.

Engineer John C.

Computer Science Engineer

3,228 satisfied customers

Computer Science Engineer with 10 years of experience in Computer Support, and Microsoft, A+ and Cisco certified

Ryan H.

Ryan H.

Computer Support Specialist

1,741 satisfied customers

A+ Certified Technician - 10 Years experience working with all types of computer systems.

Jane Lefler

Jane Lefler

Sr Prog Analyst / Technician

2 satisfied customers

Computer Programmer / Technician/ Consultant 16+ years

Frederick S.

Frederick S.

Computer Specialist

7,241 satisfied customers

Computer technician and founder of a home PC repair company.

lifesaver

lifesaver

Computer Software Engineer

4,288 satisfied customers

Engineering degree in Computer science,Microsoft Certified Professional.JA computer expert.

Sudipto

Sudipto

Hardware Engineer

4,167 satisfied customers

Certificate Course In Computer Maintenance

< Previous | Next >

Related Computer Questions
Only my Google Drive files were located. All my pictures and
Dan only my Google Drive files were located. All my pictures and documents are missing, and Windows is not starting as it should with my password. Desktop has also been changed.… read more
Dan
Dan
IT/Broadcast Engineer
Bachelor\u0027s Degree
508 satisfied customers
I just changed my phone # and now I can't get into my
Hello; I just changed my phone # and now I can't get into my browsers to communicate any messages they may need … read more
GeekGal
GeekGal
IT Director
Bachelors Degree
529 satisfied customers
My WhatsApp acct has just been disabled, and requires me to
My WhatsApp acct has just been disabled, and requires me to login to Google, which I did,and even changed my password. WhatsApp doesn't seem to be able to detect this,and keeps blocking a needed upgra… read more
George Sibiya
George Sibiya
PhD
282 satisfied customers
I changed my password on Google and also my G-Mail on the
I changed my password ***** Google and also my G-Mail on the 29th of May...I was asked to log in June 12, on Google and it wouldn't take my new password..and I can't long into my G-mail...when I am on… read more
Cory
Cory
Vocational, Technical or Trade Scho
1,555 satisfied customers
I've been unable to reset my password...I have two accou
I've been unable to reset my password... I have two accounts: ***@******.*** ***@******.***… read more
Michelle
Michelle
Manager operations
Bachelor\u0027s Degree
1,276 satisfied customers
I need your help..I have had the same email address *****@******.***
I need your help..I have had the same email address *****@******.*** for several years.It is t email address I have given many of my friends and associates throughout the year since going on Verizon. … read more
Kamil Anwar
Kamil Anwar
IT Consultant / Systems Engineer
Bachelor\u0027s Degree
459 satisfied customers
I synced my documents with google drive and then my computer
I synced my documents with google drive and then my computer crashed. Now I have a new computer and I can't find the synced folders in my google drive or my hard drive. Can you please let me know how … read more
robert
robert
Bachelor's Degree
2,594 satisfied customers
I have downloaded windows 8-1 and I cannot get back in. I must
I have downloaded windows 8-1 and I cannot get back in. I must have inadvertly put in a password XXXXX I cant remember as when this was being carried out I had to answer an important phone call. I hav… read more
J Paul Richardson
J Paul Richardson
Associate Degree
162 satisfied customers
Recently installed Google Drive, having previously stored documents
Recently installed Google Drive, having previously stored documents on Google Docs in June 2011. When I synced to my laptop, all documents created since June 2011 disappeared. Remaining documents chan… read more
PC Helper
PC Helper
PC Support Specialist
17 satisfied customers
In the last couple of months, Ive been having trouble with
In the last couple of months, I've been having trouble with my password. I have received messages that ask me to log in even while I'm playing. When I do I'm told that the password XXXXX using is an o… read more
jstinehelfer
jstinehelfer
IT Administrator/Election Technician
High School or GED
174 satisfied customers
I opened a new email account today, thinking it would be a
I opened a new email account today, thinking it would be a second gmail account. My original address [email protected] The new account address [email protected] Can I open my original account? How? Hav… read more
lorir
lorir
Data Architect
Bachelor\u0027s Degree
10 satisfied customers
Yesterday Google emptied my spam mail folder. At the same time
Yesterday Google emptied my spam mail folder. At the same time my inbox was emptied as well. I have EXTREMELY important documents and emails I need retrieved and returned to my inbox. Please help me!… read more
Frederick S.
Frederick S.
Computer Specialist
High School or GED
7,241 satisfied customers
I want to change my user name and password XXXXX Google Chrome.
I want to change my user name and password XXXXX Google Chrome. I have a user name and PW for my gmail that I also used for Google Chrome, but I need to change that.… read more
Mr. Clark
Mr. Clark
Bachelor's Degree
75 satisfied customers
When I open Word I get a number of dialog boxes and when I
When I open Word I get a number of dialog boxes and when I click through them it boots me out and back to the desktop. The primary message says "The document contains macros. Macro language support fo… read more
Justin
Justin
Network Administrator
Associate Degree
2,187 satisfied customers
Gmail is blocking me from sending messages. Claims Ive sent
Gmail is blocking me from sending messages. Claims I've sent over 100 messages and they will hold my account for 24 hours. Need help. First, I did not send over 100 messages. Could this happen without… read more
Joseph
Joseph
Bachelor\u0027s Degree
39 satisfied customers
I use Windows XP Home Edition. I somehow changed my login
I use Windows XP Home Edition. I somehow changed my login criteria so that I can no longer access certain programs, or edit, etc. It shows me as having limited access, and indicates if I wish to use c… read more
Christopher Bessler
Christopher Bessler
Senior Network Engineer
Associate Degree
1,587 satisfied customers
Google Groups has a bug that does not allow the home page to
Google Groups has a bug that does not allow the home page to be changed. One can edit it, save it and it looks OK, but a few minutes later the old version reappears. The problem is well documented on … read more
Freddy M.
Freddy M.
IT Technician
Vocational, Technical or Trade Scho
135 satisfied customers
How do remove all protection for dics drives. This is my personal
How do remove all protection for dics drives. This is my personal computer. I am the only one using this compurer. Some how I cannot save a word document to the disk drives . I get "ask the administra… read more
Freddy M.
Freddy M.
IT Technician
Vocational, Technical or Trade Scho
135 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x