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Andy, Computer Consultant
Category: Computer
Satisfied Customers: 5316
Experience:  11yr exp, Comp Engg, Internet expert, Web developer, SEO
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I cannot install full versions of any distros on my desktop

Customer Question

I cannot install full versions of any distros on my desktop PC. I get a message during the download process about an accelerator for my graphics card. I am running Win 10 and have a NVIDIA graphics card that seems to be a problem. I do not write code or am a programmer so it would have to be some way at my level of understanding. I easily loaded Mint on my laptop. I hope you have an answer.
Submitted: 1 year ago.
Category: Computer
Expert:  Jins M. N. replied 1 year ago.

Hello Sir/Madam. Thank you very much for giving us an opportunity to help you. I am Jins here to assist you. Please remember these things when we deal with your issue. It may take more than one step/answer to solve a problem. So If my answers don’t work or if you are not satisfied, please don’t Rate my answer as Bad or Poor Service, but please Reply back to me by clicking the “Continue Conversation” or “Reply” button and I will gladly continue to help. Remember, only Rate answer after you are 100% Satisfied. Please do not rate an answer, if you are not satisfied.

Can I remote onto your Machine and have a look at your problem? It’s fully secure and you can see what I am doing at all times. If you wish please accept my remote support offer and let me know your time zone and the time period you prefer for remote support. Then I can send you the details to connect.


Customer: replied 1 year ago.


Yes, you can remote in.

Customer: replied 1 year ago.


What gives? I have already paid $33 dollars; why am I being pointed to paying monthly charges?

Customer: replied 1 year ago.

Why would I be charged additionally for a "Free Test".

Expert:  Jins M. N. replied 1 year ago.

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