Computer

For Online Computer Support, Ask a Computer Technician

Ask a Computer Expert,
Get an Answer ASAP!

My Wordperfect x6 has been running just fine on Windows 8.1.

Customer Question
Then I tried to start...
My Wordperfect x6 has been running just fine on Windows 8.1. Then I tried to start it up again this evening. it will not open. I get an Error 35 message. How to fix?
Submitted: 2 years ago.Category: Computer
Show More
Show Less
Ask Your Own Computer Question
Answered in 11 minutes by:
2/12/2016
Tech Support Specialist: Dustin, Computer Support Specialist replied 2 years ago
Dustin
Dustin, Computer Support Specialist
Category: Computer
Satisfied Customers: 14,278
Experience: I speak PC fluently, so you dont have to! Worked in The US Army as A Network Switching Systems Operator/Controller
Verified

Welcome to Justanswer.com, my name is ***** ***** I will do my best to assist you.

Since the issue just started recently, theres a very easy step we can take to solve this problem. This wont erase any of your data or files.

Please press the windows key on your keyboard, or tap the "desktop" icon to go to your old fashioned windows desktop.

Then, hold down your windows key and press R ( The windows key is two keys to the left of your space-bar )

Then type in rstrui.exe and hit enter.. On the system restore screen,

Click, restore my computer to an earlier point, then click next..

We want to choose a restore point that was at least one day before the issues started.

Carry out the restore. the computer will restart, then let me know if that fixed the issue or not.

I strive to provide great service, and greatly appreciate a rating of excellent ( 5 stars ) selected and submitted below this answer or at the top right of the screen. I always answer follow up questions.

Dustin S.

Senior Technician and Network Switching Systems Operator / Maintainer.

Ask Your Own Computer Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with a tech support specialistLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Dustin Your Own Question
Dustin
Dustin
Dustin, Computer Support Specialist
Category: Computer
Satisfied Customers: 14,278
14,278 Satisfied Customers
Experience: I speak PC fluently, so you dont have to! Worked in The US Army as A Network Switching Systems Operator/Controller

Dustin is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

I am very happy with my very fast response. Eric is very knowledgeable in the subject area. Thank you!

RPAustin, TX

Hi John, Thank you for your expertise and, more important, for your kindness because they make me, almost, look forward to my next computer problem. After the next problem comes, I'll be delighted to correspond again with you. I'm told that I excel at programing. But system administration has never been one of my talents. So it's great to have an expert to rely on when the computer decides to stump me. God bless, Bill

Bill M.Schenectady, New York

The Expert answered my Mac question and was patient. He answered in a thorough and timely manner, keeping the response on a level that could understand. Thank you!

FrankCanada

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

< Previous | Next >

Meet the Experts:

Andy

Andy

Computer Consultant

5,316 satisfied customers

11yr exp, Comp Engg, Internet expert, Web developer, SEO

Engineer John C.

Engineer John C.

Computer Science Engineer

3,229 satisfied customers

Computer Science Engineer with 10 years of experience in Computer Support, and Microsoft, A+ and Cisco certified

Ryan H.

Ryan H.

Computer Support Specialist

1,741 satisfied customers

A+ Certified Technician - 10 Years experience working with all types of computer systems.

Jane Lefler

Jane Lefler

Sr Prog Analyst / Technician

2 satisfied customers

Computer Programmer / Technician/ Consultant 16+ years

Frederick S.

Frederick S.

Computer Specialist

7,241 satisfied customers

Computer technician and founder of a home PC repair company.

lifesaver

lifesaver

Computer Software Engineer

4,288 satisfied customers

Engineering degree in Computer science,Microsoft Certified Professional.JA computer expert.

Sudipto

Sudipto

Hardware Engineer

4,260 satisfied customers

Certificate Course In Computer Maintenance

< Previous | Next >

Related Computer Questions
I just installed a new printer, Epson XP-434, and all my
I just installed a new printer, Epson XP-434, and all my icons on the main screen work to open their programs except my WordPerfect X6 icon. It will not open the program. Help! … read more
Jason Jones
Jason Jones
AAS Information Technology
6,329 satisfied customers
Getting the message - detected file format is not supported
getting the message - detected file format is not supported - wordperfect x6 document is not opening … read more
Josh
Josh
It Support Specialist
Associate Degree
5,160 satisfied customers
how do I add new fonts to my Corel wordperfect home and student
how do I add new fonts to my Corel wordperfect home and student office x6? I have windows 7 (and never use). I use only Wordperfect as a glorified typewriter. I am 75, is there a wordperfect dummy boo… read more
Josh
Josh
It Support Specialist
Associate Degree
5,160 satisfied customers
I'm using wordperfect x6 and x7 on a server with three user
I'm using wordperfect x6 and x7 on a server with three user each with their own computer. The operating system is window 8 or 8.1. in both wordperfect x6 and x7 macros that worked on wordperfect x5 an… read more
Russell H.
Russell H.
Computer Technology Consultant
Vocational, Technical or Trade Scho
792 satisfied customers
How to stop Wordperfect X6 from changing screen resolution
How to stop Wordperfect X6 from changing screen resolution from 1929 X 1080 to 640 X 480 When I go to "About Wordperfect" and then "System Info" then to "Display" it says "Unknown" I want to keep my r… read more
Erik B.
Erik B.
Network Engineer
Associate Degree
4,134 satisfied customers
I am trying to istall wordperfet x6 on my windows 8.1 computer,
I am trying to istall wordperfet x6 on my windows 8.1 computer, but I keep getting a C++ error stating that it is requesting runtme to terminate the application. I have tried to implement Corel's sugg… read more
Kamil Anwar
Kamil Anwar
IT Consultant / Systems Engineer
Bachelor\u0027s Degree
463 satisfied customers
I tried downloading the Office x6 upgrade trial and I believe
I tried downloading the Office x6 upgrade trial and I believe I clicked on "save" instead of "run." (I'm not sure if that makes a difference.) It could not complete the download. It messaged that it c… read more
Justin
Justin
Network Administrator
Associate Degree
2,187 satisfied customers
ON 9/13/13 I WAS CHARGED $50.00 ON MY CREDIT CARD FOR A TEMPORARY
ON 9/13/13 I WAS CHARGED $50.00 ON MY CREDIT CARD FOR A TEMPORARY DOWNLOAD OF OFFICE X6 STANDARD. ON 9/16/13 I WAS CHARGED $194.98 FOR OFFICE X6 STANDARD, WHICH I DOWNLOADED. ON 9/21/13 WHEN I TRY TO … read more
James K.
James K.
Managing Director
283 satisfied customers
We have installed WordPerfect Office X6 on windows 8. When
We have installed WordPerfect Office X6 on windows 8. When we try to open the WordPerfect Program we get an error message regarding exe.com. How can we fix this problem?… read more
Ansh P.
Ansh P.
System Analyst
Bachelor\u0027s Degree
6,393 satisfied customers
I am trying to upgrade to Office X6, however, this is an upgrade
I am trying to upgrade to Office X6, however, this is an upgrade from WordPerfect Office 12 and the Office 12 serial number is XXXXX accepted as an uprgrade program. Must I paid additional $$ in order… read more
Dr. Dan
Dr. Dan
Doctoral Degree
572 satisfied customers
I downloaded and installed Wordperfect Office X6 home & student
I downloaded and installed Wordperfect Office X6 home & student to my windows 8 laptop. I get the following error message: This application has failed to start because its side-by-side configuration i… read more
Maggie P
Maggie P
HNC Computing
503 satisfied customers
Word perffect X6 has stopped working in Windows 8. The program
Word perffect X6 has stopped working in Windows 8. The program is my primary word proecessor and without it much of my word is on hold. I am onvacation in Texas and am unable to re-install the program… read more
Specialist Sean S.
Specialist Sean S.
Computer Support Technician
919 satisfied customers
My WordPerfect X6 has been damaged and say to reinstall. It
My WordPerfect X6 has been damaged and say to reinstall. It came installed with the computer. I have DVDs that came with the compuiter but they don't seem to reinstall WordPerfect X6. I have the Seria… read more
robert
robert
Bachelor's Degree
2,594 satisfied customers
I have WordPerfect Standard Office X6. I am having problems
I have WordPerfect Standard Office X6. I am having problems opening documents sent via email attachment. When someone scans something and sends it to me via attachment, I cannot open it without proble… read more
Viet -MS Office Tech
Viet -MS Office Tech
Computer Technican
Bachelor\u0027s Degree
994 satisfied customers
I have WordPerfect X3 on my computer. Today when I attempted
I have WordPerfect X3 on my computer. Today when I attempted to use it, I got the following error message: "Unable to load menu." The program flat out won't run. I've attempted to reinstall three time… read more
Viet -MS Office Tech
Viet -MS Office Tech
Computer Technican
Bachelor\u0027s Degree
994 satisfied customers
I have WordPerfect X6 which I purchased and downloaded from
I have WordPerfect X6 which I purchased and downloaded from the site. I have Trend Micro as my anti virus program and I have an HP G60 Notebook laptop. I am running Windows Vista Home Premium. Every t… read more
Viet -MS Office Tech
Viet -MS Office Tech
Computer Technican
Bachelor\u0027s Degree
994 satisfied customers
I sent a question last nite re WordPerfect on Windows 7 (which
I sent a question last nite re: WordPerfect on Windows 7 (which also happens on XP Home since I had my old computer overhauled) not allowing me to save. Instead of saving, after I enter the name of th… read more
Robert Preston
Robert Preston
Technician, Developer
Associate Degree
3,525 satisfied customers
I have Windows Vista. I use Quattro Pro from Wordperfect Office
I have Windows Vista. I use Quattro Pro from Wordperfect Office X3 for some of my work product. I am getting "RUN TIME" errors. I have to do a regedit but it does not fix the problem. My program was w… read more
Bryan
Bryan
IT Consultant
8,751 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x