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Andy
Andy, Computer Consultant
Category: Computer
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Experience:  11yr exp, Comp Engg, Internet expert, Web developer, SEO
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I am trying to permanently delete about 1,000 receipts from

Customer Question

I am trying to permanently delete about 1,000 receipts from the trash folder but when I try this, neat encounters an error and stops working. Any suggestions?
Submitted: 1 year ago.
Category: Computer
Expert:  Cory replied 1 year ago.

Welcome, I am Cory.

Who is your email provider?

Customer: replied 1 year ago.
lotus notes but I also use outlook at home
Expert:  Cory replied 1 year ago.

Who is the email provider? @who.com?

Customer: replied 1 year ago.
let's try my home email provider, my email address is***@******.***
Expert:  Cory replied 1 year ago.

Ok, and you want to delete 1k emails?

Customer: replied 1 year ago.
when I try this neat stops working
Customer: replied 1 year ago.
actually I'm trying to delete receipts not emails from my neat program
Expert:  Cory replied 1 year ago.

I am not able to assist with that program.

I'll opt out and let another expert look at it

Expert:  Jason Jones replied 1 year ago.

Hello,

I will be the person helping you today. I can see that you may need a little bit of extra help. May I start a screen sharing session on your computer and help you resolve the problem? Once the remote session begins, we will be able to communicate via a chat window on your computer.

Thank you,
Jason

Customer: replied 1 year ago.
The problem is on another computer so you that won't work. I also don't have time to go through this right now so I'm going to end this session.
Thanks
Expert:  Jason Jones replied 1 year ago.

Thank you.