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Just purchase Dell with windows 10. Need to reset computer…

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Just purchase Dell with windows...
Just purchase Dell with windows 10. Need to reset computer password.Says incorrect password
Submitted: 2 years ago.Category: Computer
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Answered in 5 minutes by:
2/11/2016
Tech Support Specialist: Cody, Senior Systems Administrator replied 2 years ago
Cody
Cody, Senior Systems Administrator
Category: Computer
Satisfied Customers: 4,044
Experience: Systems Administrator
Verified

If this is the login password, we'll need a blank CD and access to a working PC to burn a reset password *****

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Customer reply replied 2 years ago
I will have to wait till I get to work in the morning How do I contact you to complete? .
Tech Support Specialist: Cody, Senior Systems Administrator replied 2 years ago

reply here to this chat

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Tech Support Specialist: Cody, Senior Systems Administrator replied 2 years ago

Checking in to see if you still need help with this issue, if so please reply at your convenience.

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Customer reply replied 2 years ago
I do but I do not have a working computer at home with a CD drive only a USB port. I tried to contact you when I was at work but could. When I am at work I should just open this e-mail and respond here?
Tech Support Specialist: Cody, Senior Systems Administrator replied 2 years ago

yes

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Customer reply replied 2 years ago
I am now at a computer with a blank CD. Can we make the password ***** CD now?
Tech Support Specialist: Cody, Senior Systems Administrator replied 2 years ago

sorry I was away earlier, are you still available?

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Tech Support Specialist: Cody, Senior Systems Administrator replied 2 years ago

Checking in to see if you still need help with this issue, if so please reply at your convenience.

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Customer reply replied 2 years ago
Hi I am at a computer with a blank CD and ready to make the password ***** disc.
Tech Support Specialist: Cody, Senior Systems Administrator replied 2 years ago
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Customer reply replied 2 years ago
I AM AT MY DESK TODAY TILL 4:30.........THURSDAY FROM 1:30 TILL4;30. If these times are not good please let mr know when you are on duty.
Thanks
Tech Support Specialist: Cody, Senior Systems Administrator replied 2 years ago

Have you downloaded the above 2 links? I should be around.

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