Computer

For Online Computer Support, Ask a Computer Technician

Ask a Computer Expert,
Get an Answer ASAP!

Related Computer Questions
Attack by a jorhan. Can PC matic get rid of it? Laptop.
attack by a jorhan. Can PC matic get rid of it? JA: What device or product does this involve? Customer: laptop JA: What's the brand/model and Operating System (OS) of your laptop? Customer: window 10 … read more
John Lohr
John Lohr
Owner / Technology Specialist
Teaching Certification
889 satisfied customers
I have a Trojan virus attacking my computer system.
I have a Trojan virus attacking my computer system. Microsoft is involved. … read more
John
John
System/Network administrator
High School or GED
2,660 satisfied customers
I have an Aspire AX1300 and the OS load has been corrputed
I have an Aspire AX1300 and the OS load has been corrputed some how. I keep McAfee up todate and still have been attacked by trojans. When I try to restore, I loose all my pictures and favorites. How … read more
Jins M. N.
Jins M. N.
Systems Administrator
Diplom
2,052 satisfied customers
I am experiencing messages on my computer saying its infected
I am experiencing messages on my computer saying it's infected with 25 viruses and that my personal info is under serious attack, and to fix it theer's a program I can buy for only $49.95. This pops u… read more
lifesaver
lifesaver
Computer Software Engineer
Bachelor's Degree
4,288 satisfied customers
How do I get a firewall turned on Some knucklehead is sending
How do I get a firewall turned on? Some knucklehead is sending Viagra and Cialis ads to all in my address book, including little children, and old men, plus my cousin in Texas, and niece in San Franci… read more
Jess
Jess
Bachelor's Degree
2,637 satisfied customers
Aol account being piratted and sending out Viagra emails.
Aol account being piratted and sending out Viagra emails. How do I address this? [email protected]… read more
Jess
Jess
Bachelor's Degree
2,637 satisfied customers
I had 10 mailerdamon returns on my computer yesterday - NONE
I had 10 mailerdamon returns on my computer yesterday - NONE of whichI sent!!! What's going on????… read more
mary
mary
Bachelor's Degree
1,332 satisfied customers
Someone got into my outlook express and hijacked or deleted
Someone got into my outlook express and hijacked or deleted my emails, then sent me an email from my same address. I downloaded Stopzilla and found a Trojan on my computer along with some spyware. I c… read more
Aaron B
Aaron B
Computer Repair Technician
High School or GED
570 satisfied customers
im running with kasperskey and a few wks ago i got an email
i'm running with kasperskey and a few wks ago i got an email from a geek that i need to correspond with and in just opening his email(did not click on any links) my computer began acting up. did some … read more
tekbabe
tekbabe
Technical Support Coordinator
Associate Degree
290 satisfied customers
I have an ASUS Essentio Desktop PC model # CG5270. When Im
I have an ASUS Essentio Desktop PC model # XXXXX When I'm away from the computer (mostly internet) for a small period of time, it goes to sleep, which is normal. However, when I move the mouse to wake… read more
mary
mary
Bachelor's Degree
1,332 satisfied customers
I am running XP. I have a severe problem. I run AOL security
I am running XP. I have a severe problem. I run AOL security and firewall, but yesterday I started getting popups and a new shield appeared on my bottom screen bar for "antivirus live". From this shie… read more
Josh
Josh
Associate Degree
52 satisfied customers
WHILE BEING UNDER TROJAN ATTACK RAN AVAST PROGRAM FOR REPAIRS
WHILE BEING UNDER TROJAN ATTACK RAN AVAST PROGRAM FOR REPAIRS AND IT'S AsKING ARE SURE? (WINDOWS/SYSTEM32/41-v5.exe) options on reboot give 1 yes,2 yes all, 3 no or esc-exit not sure what to choose… read more
Scott L
Scott L
Owner
High School or GED
260 satisfied customers
Suddenly I am unable to open or save attachments to incoming
Suddenly I am unable to open or save attachments to incoming Hotmail emails. This could be following a recent occasion when Windows was unable to start properly and my machine went through the routine… read more
mary
mary
Bachelor's Degree
1,332 satisfied customers
our computer is telling us we have 34 serious threats of virus
our computer is telling us we have 34 serious threats of virus attacks. when we respond to anti virus questions like do we want to block this attack , the screen comes up that we need to purchase addi… read more
Travis B.
Travis B.
Computer Technician
High School or GED
2,406 satisfied customers
Eric just helped me solve my problem with a trojan attack.
Eric just helped me solve my problem with a trojan attack. I want to leave him feedback, but I can't figure out how to do it. Also I meant to add more funds as a bonus, but it put it in my account. Co… read more
RealGuru, MCSE/MCNE
RealGuru, MCSE/MCNE
34 satisfied customers
You have blocked my website. www.pokermastery.com. I contacted
You have blocked my website. www.pokermastery.com. I contacted Globat, my provider. They told me the site was up and running. What is the problem?… read more
Freddy M.
Freddy M.
IT Technician
Vocational, Technical or Trade Scho
5,481 satisfied customers
I just asked a question about deleting a trojan virus ...
I just asked a question about deleting a trojan virus warning - it now says "System Alert Malware threats - your computer is infected with a back door Trojan that allows the remote attackers to perfor… read more
Network Engineer
Network Engineer
Iphone developer
Bachelor's Degree
89 satisfied customers
How to delete a file which I have down loaded from internet ...
How to delete a file which I have down loaded from internet and which is re-directing me to a new web page which says my computer is at risk of virus attack and asking me to download a programme which… read more
bgerald5
bgerald5
Bachelor's Degree
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

I am very happy with my very fast response. Eric is very knowledgeable in the subject area. Thank you!

RPAustin, TX

Hi John, Thank you for your expertise and, more important, for your kindness because they make me, almost, look forward to my next computer problem. After the next problem comes, I'll be delighted to correspond again with you. I'm told that I excel at programing. But system administration has never been one of my talents. So it's great to have an expert to rely on when the computer decides to stump me. God bless, Bill

Bill M.Schenectady, New York

The Expert answered my Mac question and was patient. He answered in a thorough and timely manner, keeping the response on a level that could understand. Thank you!

FrankCanada

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

< Previous | Next >

Meet the Experts:

Andy

Andy

Computer Consultant

5,316 satisfied customers

11yr exp, Comp Engg, Internet expert, Web developer, SEO

Engineer John C.

Engineer John C.

Computer Science Engineer

3,229 satisfied customers

Computer Science Engineer with 10 years of experience in Computer Support, and Microsoft, A+ and Cisco certified

Ryan H.

Ryan H.

Computer Support Specialist

1,741 satisfied customers

A+ Certified Technician - 10 Years experience working with all types of computer systems.

Jane Lefler

Jane Lefler

Sr Prog Analyst / Technician

2 satisfied customers

Computer Programmer / Technician/ Consultant 16+ years

Frederick S.

Frederick S.

Computer Specialist

7,241 satisfied customers

Computer technician and founder of a home PC repair company.

lifesaver

lifesaver

Computer Software Engineer

4,288 satisfied customers

Engineering degree in Computer science,Microsoft Certified Professional.JA computer expert.

Sudipto

Sudipto

Hardware Engineer

4,260 satisfied customers

Certificate Course In Computer Maintenance

< Previous | Next >

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x