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Bryan, Computer Support Specialist
Category: Computer
Satisfied Customers: 11968
Experience:  8+ years of professional support for tech-related issues, including computers, email and software.
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I need to remove files from
, I just stated that I need

Customer Question

I need to remove files from
JA: Sometimes things that you think will be really complicated end up being easy to fix. The Computer Technician I'm going to connect you with knows all the tricks and shortcuts. Tell me a bit more about what's going on so he can help you best.
Customer: I just stated that I need to remove files from
JA: Is there anything else important you think the Computer Technician should know?
Customer: Just tell me how to go about removing files from
JA: OK. Got it. I'm sending you to a secure page on JustAnswer so you can place the $5 fully-refundable deposit now. While you're filling out that form, I'll tell the Computer Technician about your situation and then connect you two. I'll let you know when it is your turn.
Submitted: 1 year ago.
Category: Computer
Expert:  Bryan replied 1 year ago.

Hi, and thank you for asking your question.

Are you getting any errors/prompts getting this specific website now?

May I set up a quick, secure remote session to check the issue now?

Please reply back using the box below. Thank you.

Customer: replied 1 year ago.
I'm not getting errors. There is data from my yahoo group that i should not be abe to see by googling. The posts to the group should be private to only the members/
Expert:  Bryan replied 1 year ago.

Hmm, I see - just a moment, looking up this issue now. Be right back.

Customer: replied 1 year ago.
Expert:  Bryan replied 1 year ago.

Okay; looks like Google inadvertently crawled/cached some of the pages for your Yahoo Group back when it might not have been set to Private/Restricted. First off, please make sure that the appropriate privacy options are set for your Yahoo Group, as follows:

On your group's main page, click Management | Control Panel.

Click Group Settings.

Next to "Group type," select your desired privacy as either Private or Restricted.

Done that, you may either wait for Google to automatically re-crawl and remove the group's pages from its search results (this will take upto two weeks), or if you want to expedite the process, you may submit a removal request for each of the page links that you want to be removed from the search results, using the following link:

Please note that even after you have submitted the removal requests, it will still take Google some time to manually drop off the pages from its search results - after they have verified that the contents of the pages are now set to private.

If you need any further assistance with this issue, please be sure to reply back using the box below.

Otherwise, if you could kindly click on (and submit) one of the stars at the top of this page to rate my service, I'd greatly appreciate it. Thank you.

Customer: replied 1 year ago.
OK, I will give this a try
Expert:  Bryan replied 1 year ago.

Ok, great - if you do have any questions or concerns later on, you may get back to me anytime through your emails received from JustAnswer. And, a positive rating (at the top) would be much appreciated :) Thanks again!