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Quiksilver07070, Computer Support Specialist
Category: Computer
Satisfied Customers: 793
Experience:  Consultant within every computer and networking category. Troubleshoot and maintain various operating systems. Sales Engineering.
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Computer screen won't respond. Just prints out message Broad

Customer Question

Computer screen won't respond. Just prints out message
Broad con undi pxe-2.1 v11.4.1
Operating system not found
Submitted: 1 year ago.
Category: Computer
Expert:  Quiksilver07070 replied 1 year ago.

Hello and thank you for choosing


This is NOT a good thing to have it usually indicates a hardware failure.



Because the Operating System is the Core of the computer software. Without it....the computer is basically useless. If the Basic I/O software (BIOS) cant find the OS on the hard usually means a few things.

1- The hard drive has failed, and therefore the OS is not found, because the OS lives on the hard drive.

2- The hard drive has been removed form the list of bootable devices within the BIOS. (Virus or possible Malware issue) But this is unlikely.

3- Motherboard failure, not seeing the connecting to the hard drive. Also not likely.

4- Power supply is not powering the hard drive, and keeps it from working.


There are probably more possibilities....but the most obvious should be tested first.


can you boot from a DISC? DO you have a Windows DVD disc? Can you boot form it?

If you can, you can run some diagnostics on your computer with it.


But the best thing is to use a diagnostic boot CD disc, called ULTIMATE BOOT CD.

But you have to download it, then burn to disc, or order one.