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Andy, Computer Consultant
Category: Computer
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Experience:  11yr exp, Comp Engg, Internet expert, Web developer, SEO
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My computer was set back to the oly programs that were on it

Customer Question

My computer was set back to the oly programs that were on it at purhase. I don't seem to have the Geek Squad protection any more. It was purchased for me by Robin Cole on 9/06/2015, order 00355=104358142.
My email was***@******.*** but with Windows 10 my sign in says
Today I am unable to access my email.
Submitted: 1 year ago.
Category: Computer
Expert:  Viet - Computer Tech replied 1 year ago.


I'm sorry about the issue. Do you mean the antivirus / security protection program?

Can we do a remote support session, so I can troubleshoot the issue directly on your computer together with you?

Please reply at the box below. Thank you,

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