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Documents from my new hp computer aren't printing on my hp…

Customer Question
documents from my new hp...
documents from my new hp computer aren't printing on my hp printer.
Submitted: 2 years ago.Category: Computer
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Answered in 1 minute by:
2/2/2016
Tech Support Specialist: Viet - Computer Tech, Computer Support Specialist replied 2 years ago
Viet - Computer Tech
Viet - Computer Tech, Computer Support Specialist
Category: Computer
Satisfied Customers: 41,188
Experience: Ten years of computer support. Microsoft MCP & CompTIA A+ certifications. Windows 10 8 7 Vista XP etc.
Verified

Hi,

I'm sorry about the issue. Is there any error or message? Was it working fine previously?

Are you able to print anything else, such as an email or a picture file, or a web page, etc.?

What's the model of your printer?

Can we do a remote support session, so I can troubleshoot the issue directly on your computer together with you?

Please reply at the box below. Thank you,

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