For Online Computer Support, Ask a Computer Technician
My name is*****'m a certified computer and VOIP phone professional with 15 years of experience. It would be my pleasure to assist you with this.
Please go to http://www.speedtest.net/ and click on begin test , then provide results. Often it is the speed and/or quality of the internet connection itself that is causing the problem. Once we have the results of the speed test, we 'll be able to tell.