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I have being using using Magic years. past few months I am…

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I have being using using...
I have being using using Magic Jack for several years. For this past few months I am having a problem for incoming and outgoing calls. sometimes during the conversation the words are not neat and cut most of the time, there is also a noise and beeps during the conversation. It is very difficult to understand the words
I thought it was my telephone unit which was not working properly. So I purchased another kind of unit and I still have the same problem. I suppose this problem is coming from the Magic ***** *****ne itself. Could you please look into this and let me know your comments.
My Telephone Magic ***** *****ne is (###) ###-####
Submitted: 2 years ago.Category: Computer
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2/1/2016
Tech Support Specialist: GeekGal, Computer Support Specialist replied 2 years ago
GeekGal
GeekGal, Computer Support Specialist
Category: Computer
Satisfied Customers: 1,700
Experience: MIS degree and 15+ years experience with both Mac and Windows hardware & software
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My name is*****'m a certified computer and VOIP phone professional with 15 years of experience. It would be my pleasure to assist you with this.

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Tech Support Specialist: GeekGal, Computer Support Specialist replied 2 years ago

Please go to http://www.speedtest.net/ and click on begin test , then provide results. Often it is the speed and/or quality of the internet connection itself that is causing the problem. Once we have the results of the speed test, we 'll be able to tell.

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