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I have a new comp. windows 10 & when I click on a page any…

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Hi I have a...
Hi I have a new comp. windows 10 & when I click on a page any page it opens right up & while reading or scroling a box popps up &says Internet explorer has stoped working &says it will close & does. Help please
Submitted: 2 years ago.Category: Computer
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Answered in 2 minutes by:
2/1/2016
Tech Support Specialist: Shefin, Computer Support Specialist replied 2 years ago
Shefin
Shefin, Computer Support Specialist
Category: Computer
Satisfied Customers: 6,773
Experience: Working as tech support specialist with a worldwide computer manufacturer.
Verified

Hello!

Thank you for your question. I am Shefin and I look forward to helping you with your issue today.

Please try resetting internet explorer by following the instructions in the link below.

http://www.thewindowsclub.com/reset-internet-explorer-settings

Also, try using Mozilla Firefox or Google Chrome instead of Internet explorer.

If the issue persists, or you have any questions, please be back and let me know.

If you appreciate my service, please rate it EXCELLENT by clicking the EXCELLENT (5 Stars) and Submit. My goal is to provide you with excellent service – if you feel you have gotten anything less, please reply back, I am happy to address follow-up questions. Thank you for your business!

Thank you!
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Customer reply replied 2 years ago
Hi my computer is not working box stil popps up @ says Int. Exp. has stopped working @ will close @does. I'm using my old comp. with wind. Vista. Please do not charge for this service.Amos
Tech Support Specialist: Shefin, Computer Support Specialist replied 2 years ago

Hi,

I apologize for the inconvenience caused to you. have you tried using Mozilla Firefox?

Thank you.

S H E F I N

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