Computer

For Online Computer Support, Ask a Computer Technician

Ask a Computer Expert,
Get an Answer ASAP!

Computer

SWICKERT problem: I am ua
, I lost all my passwords

Customer Question
SWICKERT problem: I am ua...
SWICKERT problem: I am ua
JA: Thanks. Can you give me any more details about your issue?
Customer: I lost all my passwords
JA: OK got it. Last thing — Tech Support Specialists generally expect a deposit of about $36 to help with your type of question (you only pay if satisfied). Now I'm going to take you to a page to place a secure deposit with JustAnswer. Don't worry, this chat is saved. After that, we will finish helping you.
Submitted: 1 year ago.Category: Computer
Show More
Show Less
Ask Your Own Computer Question
Answered in 16 minutes by:
2/1/2016
Tech Support Specialist: Byron, Computer Support Specialist replied 1 year ago
Byron
Byron, Computer Support Specialist
Category: Computer
Satisfied Customers: 3,068
Experience: CCNA, A+, MCSE with over 12 years experience.
Verified

Hi. Donald. My name is***** we do a screen sharing session and I can help you directly?

Ask Your Own Computer Question
Customer reply replied 1 year ago
no more money will be spent on this. I will contact a local pro. I want my refund and call it quits.
Tech Support Specialist: Byron, Computer Support Specialist replied 1 year ago

What money? We haven't even started. I replied to you over 5 weeks ago. Where have you been?

Ask Your Own Computer Question
Customer reply replied 1 year ago
I don't know what your talking about. I NEVER contacted u 5 wks ago or at anytime
Tech Support Specialist: Byron, Computer Support Specialist replied 1 year ago

Do you remember this exchange, it's got a timestamp:

***** ***** SWICKERT problem: I am ua
JA: Thanks. Can you give me any more details about your issue?
Customer: I lost all my passwords
JA: OK got it. Last thing — Tech Support Specialists generally expect a deposit of about $36 to help with your type of question (you only pay if satisfied). Now I'm going to take you to a page to place a secure deposit with JustAnswer. Don't worry, this chat is saved. After that, we will finish helping you.

1 Feb 2016, 2:08 PM

Ask Your Own Computer Question
Customer reply replied 1 year ago
I paid 18.00 thru paypal according to heir records.
Tech Support Specialist: Byron, Computer Support Specialist replied 1 year ago

OK. So what is the issue with the passwords? Has that been resolved? I'm here to help with that.

Ask Your Own Computer Question
Ask Andy Your Own Question
Andy
Andy
Andy, Computer Consultant
Category: Computer
Satisfied Customers: 5,316
5,316 Satisfied Customers
Experience: 11yr exp, Comp Engg, Internet expert, Web developer, SEO

Andy is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

I am very happy with my very fast response. Eric is very knowledgeable in the subject area. Thank you!

RPAustin, TX

Hi John, Thank you for your expertise and, more important, for your kindness because they make me, almost, look forward to my next computer problem. After the next problem comes, I'll be delighted to correspond again with you. I'm told that I excel at programing. But system administration has never been one of my talents. So it's great to have an expert to rely on when the computer decides to stump me. God bless, Bill

Bill M.Schenectady, New York

The Expert answered my Mac question and was patient. He answered in a thorough and timely manner, keeping the response on a level that could understand. Thank you!

FrankCanada

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

< Previous | Next >

Meet the Experts:

Andy

Andy

Computer Consultant

5,316 satisfied customers

11yr exp, Comp Engg, Internet expert, Web developer, SEO

Engineer John C.

Engineer John C.

Computer Science Engineer

3,228 satisfied customers

Computer Science Engineer with 10 years of experience in Computer Support, and Microsoft, A+ and Cisco certified

Ryan H.

Ryan H.

Computer Support Specialist

1,741 satisfied customers

A+ Certified Technician - 10 Years experience working with all types of computer systems.

Jane Lefler

Jane Lefler

Sr Prog Analyst / Technician

2 satisfied customers

Computer Programmer / Technician/ Consultant 16+ years

Frederick S.

Frederick S.

Computer Specialist

7,241 satisfied customers

Computer technician and founder of a home PC repair company.

lifesaver

lifesaver

Computer Software Engineer

4,288 satisfied customers

Engineering degree in Computer science,Microsoft Certified Professional.JA computer expert.

Sudipto

Sudipto

Hardware Engineer

4,167 satisfied customers

Certificate Course In Computer Maintenance

< Previous | Next >

Related Computer Questions
Charged mebo battery, it is connected to WiFi power is on
Charged mebo battery, it is connected to WiFi power is on but I cannot find how to activate mebo… read more
Russell H.
Russell H.
computer technology consultant
Vocational, Technical or Trade Scho
781 satisfied customers
I need immediate help, please.. cannot log on it is not
i need immediate help, please.. cannot log on it is not recognizing the 5 hidden letters of my email address … read more
Kamil Anwar
Kamil Anwar
IT Consultant / Systems Engineer
Bachelor\u0027s Degree
434 satisfied customers
Not a cell phone problem. I need to learn how to log-in to
I need to learn how to log-in to att and to set up a password. … read more
Mike Taylor
Mike Taylor
40 satisfied customers
Why my start bottom is not working, also I can not use my
why my start bottom is not working, also I can not use my printer due the start bottom problems … read more
Michelle
Michelle
Manager operations
Bachelor\u0027s Degree
1,275 satisfied customers
I have a lenovo ideapad 110 when started it goes to the boot
I have a lenovo ideapad 110 when started it goes to the boot menu then nothing … read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,281 satisfied customers
I askedtohave my email pass word reset, this was done but
I askedtohave my email pass word reset, this was done but still can't log in wthnew pa word … read more
Moses C
Moses C
Bsc
345 satisfied customers
I can not get into my email, and do not remember my
I can not get into my email, and do not remember my password, my email is***@******.*** … read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,281 satisfied customers
My daughter purchased a Surface Book (serial # 002490670357)
My daughter purchased a Surface Book (serial # 002490670357) for school and it didn't work for very long. She tried taking it to the University Tech Store and they told her that she needed to send it … read more
Mike Taylor
Mike Taylor
40 satisfied customers
GETTING MESSAGES FOR WINDOWS 10 UPDATE. ONE MESSAGE
GETTING MESSAGES FOR WINDOWS 10 UPDATE. ONE MESSAGE INDICATES TO UNINSTALL SYMANTIC. NOT COMFORTABLE WITH THAT SINCE THAT IS A PRTOTECTION TOOL FOR ME. HOW WOULD I HAVE ADQUATE PROTECTECTION FROM WIND… read more
Josh
Josh
It Support Specialist
Associate Degree
5,140 satisfied customers
I cant set up a new contact group, please help. Lenovo
I cant set up a new contact group, please help JA: What's the brand and model of your computer? And the Operating System (OS)? Customer: Lenovo laptom JA: What's the model and Operating System (OS) of… read more
Josh
Josh
It Support Specialist
Associate Degree
5,140 satisfied customers
I am constantly knocked back after what I am sure is the
I am constantly knocked back after what I am sure is the correct information on my Coles online shopping. They have my customer identification as … read more
Donna French
Donna French
Bachelor of Science
40 satisfied customers
I am trying to access my kobo books on my iPad. Do not
Do not remember ,have been a kobo customer on my pc for years***@******.*** … read more
GeekGal
GeekGal
IT Director
Bachelors Degree
448 satisfied customers
Ms., I've had "hotmail" for years. Suddenly, I've been
I've had "hotmail" for years. Suddenly, I've been frozen out of it by Microsoft, and, with some pain, have been given an "Outlook" account. Now I have the worst of all worlds: I can't access either one. Help! … read more
Kamil Anwar
Kamil Anwar
IT Consultant / Systems Engineer
Bachelor\u0027s Degree
434 satisfied customers
Light doesn't come on when plugged into the wall. No light
green light doesn't come on when plugged into the wall. No light at all. Is it the battery or the adapter? … read more
Martin
Martin
Network Engineering Diploma
141 satisfied customers
The battery won't charge. I can only use it with ac power.
The battery won't charge. I can only use it with ac power … read more
cvd4311
cvd4311
Computer Analyst
Bachelor\u0027s Degree
717 satisfied customers
I forgot my password to let me into my computer! Microsoft
I forgot my password ***** let me into my computer! … read more
RandyNetwork Tech
RandyNetwork Tech
1,749 satisfied customers
I recently purchased a microscope that has a digital camera
I recently purchased a microscope that has a digital camera attached to it ,as an alternate viewing event. But with the instruction I cannot pull this up on my laptop. according to the instruction my … read more
Kris R
Kris R
IT Manager
Computing
2,654 satisfied customers
How to open up mouse for dell inspiron to replace battery.
how to open up mouse for dell inspiron to replace battery … read more
John Lohr
John Lohr
Owner / Technology Specialist
Teaching Certification
511 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x