Computer

For Online Computer Support, Ask a Computer Technician

Ask a Computer Expert,
Get an Answer ASAP!

How do I reset windows media player 8.1 to original

Customer Question
settings?...
how do I reset windows media player 8.1 to original settings?
Submitted: 2 years ago.Category: Computer
Ask Your Own Computer Question
Answered in 2 minutes by:
2/1/2016
Tech Support Specialist: Richard, Computer Specialist replied 2 years ago
Richard
Richard, Computer Specialist
Category: Computer
Satisfied Customers: 47,537
Experience: Over 20 years of consulting to the IT industry
Verified

Hi there and welcome

To confirm, you have windows 8.1 correct?

Ask Your Own Computer Question
Tech Support Specialist: Richard, Computer Specialist replied 2 years ago

Thanks

You do a reinstall of media player to reset it

To do this, press the windows key + X and click on Control Panel.

Click on uninstall a program.

Click on Turn windows features on or off

Uncheck on Media Features and click ok.

Let it complete and when it has, restart, go back and check it and click ok and it will then be installed again with default original settings.

I can also do these steps for you, and have made a request via Additional Services. This is optional, and if you choose to do this, I can, with your permission, remote into your computer while you watch and do all these steps (and deal with any problems that arise during them) for you. Or if you do not choose to take this service, we can continue here. This is no problem at all. Just let me know please.

Else let me know the results please.

Ask Your Own Computer Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with a tech support specialistLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Richard Your Own Question
Richard
Richard
Richard, Computer Specialist
Category: Computer
Satisfied Customers: 47,537
47,537 Satisfied Customers
Experience: Over 20 years of consulting to the IT industry

Richard is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

I am very happy with my very fast response. Eric is very knowledgeable in the subject area. Thank you!

RPAustin, TX

Hi John, Thank you for your expertise and, more important, for your kindness because they make me, almost, look forward to my next computer problem. After the next problem comes, I'll be delighted to correspond again with you. I'm told that I excel at programing. But system administration has never been one of my talents. So it's great to have an expert to rely on when the computer decides to stump me. God bless, Bill

Bill M.Schenectady, New York

The Expert answered my Mac question and was patient. He answered in a thorough and timely manner, keeping the response on a level that could understand. Thank you!

FrankCanada

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

< Previous | Next >

Meet the Experts:

Andy

Andy

Computer Consultant

5,316 satisfied customers

11yr exp, Comp Engg, Internet expert, Web developer, SEO

Engineer John C.

Engineer John C.

Computer Science Engineer

3,229 satisfied customers

Computer Science Engineer with 10 years of experience in Computer Support, and Microsoft, A+ and Cisco certified

Ryan H.

Ryan H.

Computer Support Specialist

1,741 satisfied customers

A+ Certified Technician - 10 Years experience working with all types of computer systems.

Jane Lefler

Jane Lefler

Sr Prog Analyst / Technician

2 satisfied customers

Computer Programmer / Technician/ Consultant 16+ years

Frederick S.

Frederick S.

Computer Specialist

7,241 satisfied customers

Computer technician and founder of a home PC repair company.

lifesaver

lifesaver

Computer Software Engineer

4,288 satisfied customers

Engineering degree in Computer science,Microsoft Certified Professional.JA computer expert.

Sudipto

Sudipto

Hardware Engineer

4,260 satisfied customers

Certificate Course In Computer Maintenance

< Previous | Next >

Related Computer Questions
Its not my TV. Its a portable DVD writer that I bought to
Its not my TV. Its a portable DVD writer that I bought to play movies in my Dell computer. I ran the install disc, but I can't figure out the next step to run a disc on my computer. I have Windows 8.1… read more
PC_Wizzard
PC_Wizzard
IT Technician
45 satisfied customers
I tried to reset to factory setting and save my file, but it
I tried to reset to factory setting and save my file, but it locked me out … read more
Harry
Harry
2,179 satisfied customers
H0w can i get media player for my 8.1 pc. How can i get
on line sites that keep giving me all unusefull sights that i dont trust … read more
ChrisC
ChrisC
PC Technician
Associate Degree
661 satisfied customers
I have a windows 8.1 OS. an Acer Aspire v17 with gaming
I have a windows 8.1 OS. an Acer Aspire v17 with gaming speed. … read more
Isaac Franklin
Isaac Franklin
Associate of Science in Social Sciences
1,395 satisfied customers
I was having trouble getting a cd to burn on WMP. I had a
I was having trouble getting a cd to burn on WMP. I had a 8.1 windows with the upgrade to 10. I opened WMP in the start windows sections and hit the right mouse click. It listed an uninstall towards t… read more
arsufi2002
arsufi2002
Bachelor's Degree
322 satisfied customers
How do I transfer music from e-mail to windows media player?
how do I transfer music from e-mail to windows media player? … read more
Bryan
Bryan
IT Consultant
8,751 satisfied customers
I downloaded 8.1 and now Windows Media Player will not work.
I downloaded 8.1 and now Windows Media Player will not work. What to do? … read more
Cody
Cody
Computer Science
2,451 satisfied customers
Windows media OEM or Full Version My step mother has a
Windows media OEM or Full Version My step mother has a Toshiba Satelite laptop that has Windows 8.1 on it. It needs a wipe and reload. I do not have a Windows 8 disk (Win 8) that came on the laptop. W… read more
John
John
System/Network administrator
High School or GED
2,074 satisfied customers
I have a HP with windows 8 but maybe 8.1. i have a malware
i have a HP with windows 8 but maybe 8.1. i have a malware program, i quarantined 3 files, and it prompted me to reset my computer. now it go to the initial HP logo black screen, the circle of dots sw… read more
Quiksilver07070
Quiksilver07070
Remote Technical Support
Associate Degree
68 satisfied customers
I get an error message when I try to play radio on my computer
I cannot listen to my radio station. I get an error message that says "Microsoft media player cannot connect with the server". I can't listen with flash player either. The only thing that has changed … read more
Jinsmn
Jinsmn
Systems Administrator
Diplom
1,260 satisfied customers
After upgrading from Vista to Windows 7 my VGC-LV1S media centre
After upgrading from Vista to Windows 7 my VGC-LV1S media centre no longer recognises the TV tuner.… read more
lifesaver
lifesaver
Computer Software Engineer
Bachelor's Degree
4,288 satisfied customers
I have very very low volume on my acer 17.5 aspire 7540 laptop
I have very very low volume on my acer 17.5 aspire 7540 laptop even though the settings are at their highest… read more
namstech
namstech
Software Development Engineer
Master's Degree
9 satisfied customers
need to change settings on media center to view in full screen,
need to change settings on media center to view in full screen, was originally full screen, no about 6 inches… read more
Smile
Smile
Bachelor's Degree
726 satisfied customers
My cd rom/dvd seems to have disappeared. Dell Vostro 1510 GP0GWF1 Vista Have
My cd rom/dvd seems to have disappeared. Dell Vostro 1510 GP0GWF1 Vista Have tried driver download, but no luck… read more
JHANNELL
JHANNELL
Bachelor\u0027s Degree
7 satisfied customers
Window 7 professional All my my file extensions have been
Window 7 professional All my my file extensions have been set to Windows Media Player. How do I reset them? AEN… read more
bineesh
bineesh
System Support Engineer
Bachelor's Degree
504 satisfied customers
My operating system is windows 98. i have windows media player
My operating system is windows 98. i have windows media player mp7.1. When I try to open a file with the extention of wmv, it says that i have an incorrect class. What do I need to do?… read more
Cory
Cory
Vocational, Technical or Trade Scho
1,555 satisfied customers
Only the video that play on my computer loses its brightness
Only the video that play on my computer loses its brightness and will not return to its original clearness and brightness. What can I do to stabilize it?… read more
Freddy M.
Freddy M.
IT Technician
Vocational, Technical or Trade Scho
135 satisfied customers
I use Windows Media Player to listen to my music, my ...
I use Windows Media Player to listen to my music, my problem is that on Windows Messenger, the 'show what I'm listening too' ability does not work. Does it have somethign to do with Messenger or Media… read more
Rita
Rita
System Administrator
Bachelor\u0027s Degree
982 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x