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Hi. My name is***** you for your question and the opportunity to assist.
With Internet Explorer open click the gear icon in the upper right corner of the screen
and select Internet Option
From the row of tabs at the top select Advanced.
Click Reset twice.
Close and reopen Internet Explorer.
Hi. Is Internet Explorer working properly now?
Thanks. You have a corrupted toolbar installed in Internet Explorer.
This corruption was probably the result of a virus scan removing the dll file
and the toolbar itself was installed as the result of a malware infection.
Click the gear icon in the upper right corner and select Manage add-ons
click Toolbars and Extensions on the left.
Select each installed toolbar, except Java, and disable them one at a time.
Close and re-open Internet Explorer after each disable operation. Once the error
goes away you'll know that the last toolbar disabled is the culprit.
I can connect to your machine and correct this and have made an offer to do so.