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I wanted to install the Airbus Computer Based Training

Customer Question
(CBT), but after having doubleclicked...
I wanted to install the Airbus Computer Based Training (CBT), but after having doubleclicked the setup.exe file I got the following message:
"Airbus LMS Autorun Launcher 3.1
Microsoft Internet Explorer not installed or at wrong position. The minimal required version is 5.5.0.0., found version is: Not found.
The courseware modules may not be displayed correctly. Click OK to continue, click CANCEL to leave."
The computer uses windows 10, IE 11, 64 bit
Submitted: 2 years ago.Category: Computer
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Answered in 4 hours by:
1/31/2016
Tech Support Specialist: Jins M. N., Computer Support Specialist replied 2 years ago
Jins M. N.
Jins M. N., Computer Support Specialist
Category: Computer
Satisfied Customers: 3,120
Experience: Qualified Computer Professional - 12+ years experience. Expert in Computer Hardware & Graphic Design
Verified

Hello Sir/Madam. Thank you very much for giving us an opportunity to help you. I am Jins here to assist you. Please remember these things when we deal with your issue. It may take more than one step/answer to solve a problem. So If my answers don’t work or if you are not satisfied, please don’t Rate my answer as Bad or Poor Service, but please Reply back to me by clicking the “Continue Conversation” or “Reply” button and I will gladly continue to help. Remember, only Rate answer after you are 100% Satisfied. Please do not rate an answer, if you are not satisfied.

Can I remote onto your Machine and have a look at your problem? It’s fully secure and you can see what I am doing at all times. If you wish please accept my remote support offer and let me know your time zone and the time period you prefer for remote support. Then I can send you the details to connect.

Regards
Jins

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