Computer

For Online Computer Support, Ask a Computer Technician

Ask a Computer Expert,
Get an Answer ASAP!

Windows 10 Clicked THIS PC... NO show of drives. Click

Customer Question
Windows 10 Clicked THIS PC... NO...
Windows 10
Clicked THIS PC... NO show of drives. Click desktop icons. Those Program icons open. Other desktop folders go black for a moment, then reopen to desktop.
All drives show on disk management as healthy
How do I recover access to drives?
Submitted: 2 years ago.Category: Computer
Show More
Show Less
Ask Your Own Computer Question
Answered in 5 minutes by:
1/30/2016
Tech Support Specialist: Jason Jones, Computer Expert replied 2 years ago
Jason Jones
Jason Jones, Computer Expert
Category: Computer
Satisfied Customers: 19,486
Experience: Over 10 years of professional experience.
Verified

Hello,

I will be the person helping you today. I can see that you may need a little bit of extra help. May I start a screen sharing session on your computer and help you resolve the problem? Once the remote session begins, we will be able to communicate via a chat window on your computer.

Thank you,
Jason

Ask Your Own Computer Question
Tech Support Specialist: Jason Jones, Computer Expert replied 2 years ago

Hello again,

May I ask if you need any further help with this problem or did you get your drives functioning correctly? Thank you for taking the time to answer my question.

I will be standing by,

Jason

Ask Your Own Computer Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with a tech support specialistLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Andy Your Own Question
Andy
Andy
Andy, Computer Consultant
Category: Computer
Satisfied Customers: 5,316
5,316 Satisfied Customers
Experience: 11yr exp, Comp Engg, Internet expert, Web developer, SEO

Andy is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

I am very happy with my very fast response. Eric is very knowledgeable in the subject area. Thank you!

RPAustin, TX

Hi John, Thank you for your expertise and, more important, for your kindness because they make me, almost, look forward to my next computer problem. After the next problem comes, I'll be delighted to correspond again with you. I'm told that I excel at programing. But system administration has never been one of my talents. So it's great to have an expert to rely on when the computer decides to stump me. God bless, Bill

Bill M.Schenectady, New York

The Expert answered my Mac question and was patient. He answered in a thorough and timely manner, keeping the response on a level that could understand. Thank you!

FrankCanada

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

< Previous | Next >

Meet the Experts:

Andy

Andy

Computer Consultant

5,316 satisfied customers

11yr exp, Comp Engg, Internet expert, Web developer, SEO

Engineer John C.

Engineer John C.

Computer Science Engineer

3,229 satisfied customers

Computer Science Engineer with 10 years of experience in Computer Support, and Microsoft, A+ and Cisco certified

Ryan H.

Ryan H.

Computer Support Specialist

1,741 satisfied customers

A+ Certified Technician - 10 Years experience working with all types of computer systems.

Jane Lefler

Jane Lefler

Sr Prog Analyst / Technician

2 satisfied customers

Computer Programmer / Technician/ Consultant 16+ years

Frederick S.

Frederick S.

Computer Specialist

7,241 satisfied customers

Computer technician and founder of a home PC repair company.

lifesaver

lifesaver

Computer Software Engineer

4,288 satisfied customers

Engineering degree in Computer science,Microsoft Certified Professional.JA computer expert.

Sudipto

Sudipto

Hardware Engineer

4,260 satisfied customers

Certificate Course In Computer Maintenance

< Previous | Next >

Related Computer Questions
I have tried all of the suggestions here and throughout
I have tried all of the suggestions here and throughout several other websites and I cannot gain access to this generic USB drive … read more
Santonu
Santonu
Hardware Engineer
PGDCA
3,434 satisfied customers
My storage is full, but when I go into storage management
my storage is full, but when I go into storage management there is nothing suggesting it should be full … read more
arsufi2002
arsufi2002
Bachelor's Degree
322 satisfied customers
I copied files from my laptop to my flash drive. I watched
I copied files from my laptop to my flash drive. I watched it copy the files! I unplugged the flash drive, plugged it back in, but I can't see the files I just copied. I know they are there because wh… read more
Byron
Byron
IT Support Specialist
Bachelor\u0027s Degree
411 satisfied customers
I have a Gateway/MPC E-475 that came with an 80Gb drive. It
I have a Gateway/MPC E-475 that came with an 80Gb drive. It had been updated to Windows 7 Ultimate. I cloned it to a new WD 320Gb drive and it works fine. The problem I have is that in device manager … read more
jnlichen
jnlichen
IT Manager
Bachelor's Degree
143 satisfied customers
I can see this Maxtor one touch three in my computer and it
I can see this Maxtor one touch three in my computer and it shows 23.1 GB used. Disk management shows the drive as "Healthy". However, I cannot see files or folders or retrive, for example, my Quickbo… read more
Michael Hannigan
Michael Hannigan
Bachelor\u0027s Program
239 satisfied customers
I have an Acer laptop. O/S Widows 7. Iomega external HD, Software;
I have an Acer laptop. O/S Widows 7. Iomega external HD, Software; Retrospect. I restored a backup, 30GB. Restore said restoring to Documents and Settings. Data and mostly photos, during process I saw… read more
DRobertson
DRobertson
Owner/Technician
Associate Degree
726 satisfied customers
My computer crashed. I used the operating system disk to
My computer crashed. I used the operating system disk to re-install the OS. Most of my standard programs were ok. However somehow the "drive E" logo Does not appear when I click on "computer. Conseque… read more
Molinari
Molinari
Professional Tech Expert
CompTIA A+ Certification
4,157 satisfied customers
ax1700 u3700a aspire desktop. needed to replace hard drive
ax1700 u3700a aspire desktop. needed to replace hard drive after failure. installed replacement drive. 3 options come up with my erecovery disks. from default, from disks and exit. from disk option is… read more
Tom K
Tom K
Assistant Information Systems Manager
Bachelor's Degree
680 satisfied customers
I have an older MyBook - my computer does not seem to recognize
I have an older MyBook - my computer does not seem to recognize it although when I go into device manager it is listed. I don't mind if I have to buy a new one - but how do I recover my data??… read more
Sudipto
Sudipto
Hardware Engineer
High School or GED
4,260 satisfied customers
I have a 750Gb external hard drive which I use on my computer.
I have a 750Gb external hard drive which I use on my computer. The hard drive is full of my pc's data (pc is running windows xp). I just bought a new imac, and plugged the hard drive into it. A messag… read more
Networke_Helper
Networke_Helper
Bachelor\u0027s Degree
13 satisfied customers
I have an HP media center I got about 1 1/2 years ago. WHen
I have an HP media center I got about 1 1/2 years ago. WHen I first got it I made a recovery disk. Due to a problem, I have been forced to use this disk. One of the first options I uses was to backup … read more
Matt Miklacic
Matt Miklacic
Network Engineer
Vocational, Technical or Trade Scho
65 satisfied customers
I have a western digital laptop hard drive (WD3200BEVT BLUE
I have a western digital laptop hard drive (WD3200BEVT BLUE SCORPIO) that is starting to fail. I have removed the hard drive from the laptop and installed it in a rocketfish external hd case. then I c… read more
AndrewR
AndrewR
Vocational, Technical or Trade Scho
207 satisfied customers
I have a Maxtor 3200 external hard drive my computer does not
I have a Maxtor 3200 external hard drive my computer does not recognize this drive anymore for some reason. Bought a new usb cable thinking it might be that simple but that didn't work.… read more
online_help33
online_help33
Bachelor\u0027s Degree
291 satisfied customers
When my computer external video card went out, the recovery
When my computer external video card went out, the recovery process saved files to my CD (D) drive. Now I cannot use my CD drive because it is listed as a Local Disk (D:) with a source folder and Wind… read more
online_help33
online_help33
Bachelor\u0027s Degree
291 satisfied customers
I HAVE A MAXTOR PERSONAL STORAGE 3200 (320 GB)EXTERNAL DRIVE.
I HAVE A MAXTOR PERSONAL STORAGE 3200 (320 GB)EXTERNAL DRIVE. I MADE A MISTAKE IN HOOKING IT UP TO MY DISH DVR, AND IT FOULED UP THE DRIVE. I WAS NOT AWARE THAT THE DVR WOULD DO THAT. WHEN I CONNECT T… read more
Diana
Diana
Owner
Bachelor\u0027s Degree
100 satisfied customers
Hi, I am in Australia and have a Dell 4600 PC with a Maxtor
Hi, I am in Australia and have a Dell 4600 PC with a Maxtor Personal Storage 3100 / 80gb that I use with Norton Save and Restore to keep a complete C drive backup. It was working 100% before I left on… read more
Freddy M.
Freddy M.
IT Technician
Vocational, Technical or Trade Scho
135 satisfied customers
I have just plugged in my new Simpletech Simpledrive to my
I have just plugged in my new Simpletech Simpledrive to my computer and nothing comes up to let me know it is even working. I have no icon, no program to install, the cd given with the hard drive is n… read more
Andy
Andy
Computer Consultant
MS Electrical Engineering
5,316 satisfied customers
I have an old hardrive from a busted laptop and I am trying
I have an old hardrive from a busted laptop and I am trying to get the data off. I have a usb 2.0 adapter and the drive is showing up on my new laptop but when i click on my documents which is all I w… read more
Dennis Mariano
Dennis Mariano
Automotive Master Tech
Mechanical Engineer
224 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x