Computer

For Online Computer Support, Ask a Computer Technician

Ask a Computer Expert,
Get an Answer ASAP!

I forgot my password and you do not accept my credit card…

Customer Question
I forgot my password *****...
I forgot my password ***** you do not accept my credit card info. I don't know what credit card I used if it's not my primary one.
Submitted: 2 years ago.Category: Computer
Show More
Show Less
Ask Your Own Computer Question
Answered in 3 minutes by:
1/30/2016
Tech Support Specialist: Dustin, Computer Support Specialist replied 2 years ago
Dustin
Dustin, Computer Support Specialist
Category: Computer
Satisfied Customers: 14,270
Experience: I speak PC fluently, so you dont have to! Worked in The US Army as A Network Switching Systems Operator/Controller
Verified

Welcome to Justanswer.com, my name is ***** ***** I will do my best to assist you.

The password ***** are trying to reset that is requiring your credit card number. We need to be careful here, can you tell me "who specifically"is asking you to enter your credit card number?

**do not** post your credit card number here.

Also, the password ***** are trying to reset, is it for a gmail account. Hotmail, yahoo, aol, etc ?

Thank you for your response.

Dustin S.

Ask Your Own Computer Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with a tech support specialistLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Andy Your Own Question
Andy
Andy
Andy, Computer Consultant
Category: Computer
Satisfied Customers: 5,316
5,316 Satisfied Customers
Experience: 11yr exp, Comp Engg, Internet expert, Web developer, SEO

Andy is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

I am very happy with my very fast response. Eric is very knowledgeable in the subject area. Thank you!

RPAustin, TX

Hi John, Thank you for your expertise and, more important, for your kindness because they make me, almost, look forward to my next computer problem. After the next problem comes, I'll be delighted to correspond again with you. I'm told that I excel at programing. But system administration has never been one of my talents. So it's great to have an expert to rely on when the computer decides to stump me. God bless, Bill

Bill M.Schenectady, New York

The Expert answered my Mac question and was patient. He answered in a thorough and timely manner, keeping the response on a level that could understand. Thank you!

FrankCanada

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

< Previous | Next >

Meet the Experts:

Andy

Andy

Computer Consultant

5,316 satisfied customers

11yr exp, Comp Engg, Internet expert, Web developer, SEO

Engineer John C.

Engineer John C.

Computer Science Engineer

3,229 satisfied customers

Computer Science Engineer with 10 years of experience in Computer Support, and Microsoft, A+ and Cisco certified

Ryan H.

Ryan H.

Computer Support Specialist

1,741 satisfied customers

A+ Certified Technician - 10 Years experience working with all types of computer systems.

Jane Lefler

Jane Lefler

Sr Prog Analyst / Technician

2 satisfied customers

Computer Programmer / Technician/ Consultant 16+ years

Frederick S.

Frederick S.

Computer Specialist

7,241 satisfied customers

Computer technician and founder of a home PC repair company.

lifesaver

lifesaver

Computer Software Engineer

4,288 satisfied customers

Engineering degree in Computer science,Microsoft Certified Professional.JA computer expert.

Sudipto

Sudipto

Hardware Engineer

4,260 satisfied customers

Certificate Course In Computer Maintenance

< Previous | Next >

Related Computer Questions
I'm unable to open 2nd Hotmail account ([email protected]
I'm unable to open 2nd Hotmail account (*****@******.*** email). Whenever going to outlook, Hotmail or Microsoft I am automatically routed to primary Hotmail account (*****@******.***) … read more
Jason Jones
Jason Jones
AAS Information Technology
6,327 satisfied customers
Need to change my phone# and credit card in my pay pal
need to change my phone# ***** credit card in my pay pal account -- how do i do that? … read more
Russell H.
Russell H.
Computer Technology Consultant
Vocational, Technical or Trade Scho
791 satisfied customers
I forgot my password and I want to update my credit card
I forgot my password ***** I want to update my credit card info--change to a new visa card … read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,474 satisfied customers
I can't use my apple ID and cannot sign in or use anything.
I can't use my apple ID and cannot sign in or use anything. The card that was on file has been replaced with a chip card and we ... fro some reason are not able to replace or get rid of the other card… read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,474 satisfied customers
GA-AMM i am trying to change my credit card Read more: http://www.jus
i am trying to change my credit card # ***** my update account info file but it will not accept my card number my old account was with mastercard but my new account is with visa. what can i do to stra… read more
Michael Hannigan
Michael Hannigan
Bachelor\u0027s Program
239 satisfied customers
I cant get my password ***** I dont have the Credit Card
I can't get my password ***** I don't have the Credit Card anymore and don't remember it. Can I use a new credit card so i can update my profile… read more
Dustin
Dustin
Computer Support Specialist
14,270 satisfied customers
I am locked out of my primary google business account and need
I am locked out of my primary google business account and need to update my credit card info. I keep getting routed back to the temp account Help! CM… read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,474 satisfied customers
Why do you continue to use my expired credit card when I have
Why do you continue to use my expired credit card when I have updated my payment method with my current credit card?… read more
Molinari
Molinari
Professional Tech Expert
CompTIA A+ Certification
43 satisfied customers
I had my wallet stolen, so I had to get new cards. How do
I had my wallet stolen, so I had to get new cards. How do I notify agencies that I buy fromof my changed card. especially Pay Pal and facebook… read more
Hans Uebelhoer
Hans Uebelhoer
Technical Support Manager
Associate Degree
1,100 satisfied customers
I have not used my ASUS 1005PE since I traveled 4 months ago
I have not used my ASUS 1005PE since I traveled 4 months ago and forgot my password. How do I retreive or set a new password? Joel Katz… read more
James
James
Network & System Administrator
Bachelor\u0027s Degree
11,237 satisfied customers
I have a kindle given to me by my daughter for Christmas 2
I have a kindle given to me by my daughter for Christmas 2 years ago. The credit card is in my name however. I have not used the kindle in a while and it will download free items but when I purchased … read more
James
James
Network & System Administrator
Bachelor\u0027s Degree
11,237 satisfied customers
my aol email account was hacked and the password changed.
my aol email account was hacked and i could use the password XXXXX can't change it. somehow the virus added a security question that says "what's your pet's name" and I never set such a question. the … read more
holyoke_ma_comp
holyoke_ma_comp
Bachelor\u0027s Degree
103 satisfied customers
you already have my question and credit card info. I forgot
you already have my question and credit card info. I forgot my password XXXXX you gave me this temporary one… read more
Computer Engineer
Computer Engineer
Master in Computer
318 satisfied customers
I need to find out my password, so, I can get in using my Magic
I need to find out my password, so, I can get in using my Magic Jack again. Pls contac me @@@@@@@ XXX-XXX-XXXX… read more
JHANNELL
JHANNELL
Bachelor\u0027s Degree
7 satisfied customers
I had a password XXXXX getting into me yahoo e-mail account,
I had a password XXXXX getting into me yahoo e-mail account, then I changed it, now I forgot what it was, I also don't remember the helpful hint I used! Is there anything I can do to get back into my … read more
Bachi
Bachi
Software Engg
Bachelor's Degree
102 satisfied customers
I have a new credit card that I want to use for billing my
I have a new credit card that I want to use for billing my juno service. I cant remember my Password XXXXX other info they are requesting. My problem is all about billing changes.… read more
Bryan
Bryan
IT Consultant
8,751 satisfied customers
I forgot my yahoo password,went to help,verified my ...
I forgot my yahoo password,went to help,verified my info,and finally was asked who my childhood hero was. Is it possible to get another question to answer,cos the answer I gave was not accepted?… read more
PCman
PCman
Software Engineer / Program Manager
Bachelor Degree
170 satisfied customers
I know hackers can get into files and programs but what ...
I know hackers can get into files and programs but what info can hackers get about my computer system.(hardware,serial numbers, etc....) and what good would that info do them.… read more
Michael
Michael
Online Computer Repair Professional
Bachelor Degree
280 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x