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Andy, Computer Consultant
Category: Computer
Satisfied Customers: 5316
Experience:  11yr exp, Comp Engg, Internet expert, Web developer, SEO
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I downloaded my drive from windows seven and I've uploaded

Customer Question

My name is ***** ***** I downloaded my drive from windows seven and I've uploaded the entire downloaded file to my new computer which is windows 10 and I've installed my quicken program but I can't get those files to upload into the programs. T he Geek Squad worked on it for a few hours and didn't solve the problem. I need those 4 checking account files in order to file my t axes.............
JA: Thanks. Can you give me any more details about your issue?
Customer: What kind of details do you want. I can't get those files to install in my Quicken program.............
JA: OK got it. Last thing — Tech Support Specialists generally expect a deposit of about $36 to help with your type of question (you only pay if satisfied). Now I'm going to take you to a page to place a secure deposit with JustAnswer. Don't worry, this chat is saved. After that, we will finish helping you.
Submitted: 1 year ago.
Category: Computer
Expert:  Martin replied 1 year ago.

Hello, welcome to JustAnswer my name is ***** ***** I'm one of the experts who will be assisting you today.

Sorry to hear you're having trouble with your computer.

Do you get any errors?

May I start a remote session so we can work on the problem together from your computer?

Please reply using the box below.